Main focus:
• Responsible for one of the following Order to Cash activities:
- Contract set up
- Billing
- Dispute management
- Cash collection
• Ensure smooth and accurate performance of the process
• Validate contract and billing documentation, process change requests and updates, manage customer queries
• Maintain internal and external communications with different departments and partners/ costumers
• Prepare and analyze reports and support documents as per the business needs
• Ensure absolute compliance with corporate guidelines, ethical and financial rules
Requirements:
• Fluent in German language (both written and verbal); Professional level of English
• Experienced in administrative or customer interaction role
• Self-motivated and willing to learn new skills
• Driven by team’s success and deadlines kept
• Confident in use of MS Office
• Organized, friendly and communicative
• Any experience in a similar role will be considered an advantage