Analyst, WPB Global Transformation
HSBC
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We are currently seeking an experienced professional to join our team in the role of Analyst, WPB Global Transformation.
Business: Global Transformation
Principal responsibilities
Content heavy role –Business Analysts must demonstrate strong business knowledge and sound business sense, and stay abreast of the industry, business-wise and technology-wise.Stakeholder complexity –Business Analysts will often need gather requirements and agree designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions. They will often attend and lead these meetings or workshops with no GCD supervision.
Multi-disciplinary –Business Analysts need to be able to shape business requirements and solution designs
Value Creation:
Employs an improvement mind-set to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolvedBrings structure and order to undefined problems and/or large scale problems, making them easier to address and solve
Uses systemic thinking and creativity in devising solution options
Evaluates relative costs, benefits and obstacles of potential solutions before implementing
Articulates or translates complex information in clear, meaningful and structured way to suit audience
Understands the Group’s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward.
Questions small-scale business decisions that do not demonstrate alignment to the Group’s commercial strategy
Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively
Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early
Builds effective working relationships with analysis and design teams in our delivery partners and works well with external
Operational Performance:
Manages requirements traceability through design and delivery
Utilises financial skills to develop a high level business case, considering investment and high level benefits
Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues)
Manages the change audience through the commitment curve with communications, training and development
Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost)
Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope
Supports project or programme resourcing activities
Allocates tasks and objectives to other analysts on a project or programme
Capability and People Development:
Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experienceDefines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request
Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams
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