Analyst, Workforce Org and Position - Hybrid Requisition Id: 381117 Business Unit: Corporate Location: Atlanta, GA, US, 30354 **What you’ll need to succeed as an Analyst, Workforce Org and Position at XPO:** Minimum Qualifications: + Bachelor's degree or equivalent related work or military experience + 1 year of experience in data analysis, data processing and case resolution + Experience with Microsoft Office products such as Word, PowerPoint, and Excel Preferred qualifications: + 3+ years of related experience + Experience with HRIS systems, such as SuccessFactors + Experience supporting HR data within a medium to large enterprise environment **About the Analyst, Workforce Org and Position job:** Pay, benefits and more: + Competitive compensation package + Full health insurance benefits available on day one + Life and disability insurance + Earn up to 15 days of PTO over your first year + 9 paid company holidays + 401(k) option with company match + Education assistance + Opportunity to participate in a company incentive plan What you’ll do on a typical day: + Receive and execute reporting relationship changes and position data updates + Maintain SuccessFactors system configuration in specific areas + Perform tasks related to the analysis, processing, and execution of HR data while maintaining confidentiality in dealing with employee records and business information + Generate position data reports and analyze data to ensure accuracy related to workflows, incentives, and/or pay data + Consult with business partners to troubleshoot and resolve complex payroll replication errors in SuccessFactors + Participate in projects and department initiatives to implement process improvements + Monitor and manage case resolution within performance and processing standards + Participate in system testing and identify system and user-interface issues + Handle complex, confidential inquiries and requests related to employee data management or other HR functional processes + Assume ownership of transferred or escalated requests and ensure accuracy and completeness of resolutions + Ensure resolutions address the customer’s request and provide an excellent customer experience in an efficient and effective manner + Review, analyze and reconcile related data according to established timelines, standards and procedures + Escalate requests to the appropriate resource and ensure that cases are updated and maintained accordingly + Review, update, and maintain HR services documentation for assigned areas to ensure complete, accurate and up-to-date processes + Leverage intermediate to advanced analytical skills to collect, develop, analyze, identify and measure current and new patterns, trends and changing business needs\#LI-Hybrid **About XPO** XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en\_US) .