Job Summary

Job Description

What is the opportunity?

Your primary focus will be on execution within defined parameters, with some expansion based on developing capabilities and/or experiences, in partnership with more experienced staff.

The overarching goal of this role is to provide operational support to the Fixed Income Sales team in order to facilitate every aspect of customer business. Sales Support is responsible for a variety of post trade functions. This role does not include execution of trades or trade communication with Clients, but as a Middle Office role, Sales Support is the liaison between the Front Office, Clients and Back Office. The role reports into Operations.   

What will you do?

- Responsible for following established guidelines and identifying and resolving problems. Individuals at this level are expected to use some independence of thought but to refer more complex problems to supervisors or other experts. Individuals would be expected to contribute to work flow or process change and redesign, and to form a strong basic understanding of the specific function. May also be accountable for regular reporting or process administration as \"owner\".

- Proactively assist with the trade flow from post execution to settlement.

Ensure all executed trades posted by FIC Sales are matched by Trading.Confirm all verbal trades with Client on trade date via email or electronically.Allocate all executed trades to the appropriate sub accounts per Client allocations on trade date.Partner with Client and Back Office to correct any settlement issues (Fails or DKs).

- Regularly work with Client Data (New Accounts) to on-board new sub accounts or to update bad settlement instructions.

- Coordinate with Sales and Client Data (KYC) to on-board new relationships.

Enter Client information into internal Client Data system (GoldTier).Collect required documents from Client in order to initiate trading.

- Always act in a professional manner to ensure superior customer service and to strengthen our commitment to making smooth post trade interactions.   

- Assist in Client Data and/or ad-hoc deliverables.

- Check out all verbally executed trades in a 15 minute timeframe

- Perform and follow daily/monthly control functions to reinforce risk mitigation as a top priority.*

Major controls include but are not limited to blotter reconciliation, end of day report, unconfirmed emails, unallocated report and daily/monthly key performance indicator stat keeping.

What you need to succeed?

Bachelor’s Degree or equivalent (BBA / BComm / BMath / BSc)

2 years experiences in financial markets industry

Familiarity with electronic vendor platforms: TradeWeb, Market Axess, Omgeo products, FIX, ICI/Impact and BloombergUnderstanding of different settlement methods (FED, DTC, Euroclear, Crest, CDS)Basic understanding of various fixed income products: Treasuries, Mortgages, Corporates (Investment Grade and High Yield), CLOs and Term LoansKnowledge of process flows from post execution to settlement for the above mentioned productsCritical work behaviors include: Attention to detail, ability to multi-task, understanding and being able to follow direction and controls, established interpersonal skills, and ability to work in a high stress environment while meeting time sensitive deadlines on a daily basis.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensationLeaders who support your development through coaching and managing opportunities Work in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workFlexible work/life balance options

Job Skills

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-24

Application Deadline:

2025-07-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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