Heredia, Costa Rica
1 day ago
Analyst, People Services

At Newmont, people create the value in the metals we mine and are ambassadors in the communities where they live and work. As a team, we foster an environment in support of our people vision, where everyone belongs, thrives and is valued. We have built a diverse and inclusive workplace where our people can bring their differences to support delivering  results together. Newmont’s Service Enablement Group (SEG) is a new internal Newmont function that aims to improve processes and service delivery for the organization. It is comprised of two parts: A Process Excellence team and a future-state service delivery model who design will be informed by the work of the Process Excellence team.    

Join us and unearth your potential in a global company that is at the forefront of shaping the future of the mining industry.

Your Impact

As an Analyst in People Services, you will ensure accurate, timely, and compliant management of employee data across multiple countries. Your work directly supports smooth onboarding, mobility, leave management, and other critical employee life cycle services.

As Part of Our Team, You Will

•    Administer employee data according to established processes, service standards, and regulations.
•    Manage activities like onboarding, offboarding, mobility, expat services, leave and absence, and return-to-work.
•    Input and maintain accurate data in SAP SuccessFactors and Fieldglass.
•    Resolve and prevent data entry errors.
•    Respond to or escalate employee and manager queries.
•    Identify opportunities to improve processes and service delivery.

Prerequisites for Your Success in This Role

•    Post-secondary qualification in HR, Business Administration, or a related field.
•    Experience with SAP modules (SuccessFactors & Fieldglass).
•    Knowledge of the employee life cycle, shared service delivery metrics, and regulatory requirements.
•    Strong attention to detail, problem-solving skills, and ability to work with confidential information.
•    Collaborative, team-focused approach with effective communication skills.

Your Work Environment

•    You will be part of Newmont’s Global Delivery Center (GDC) in Costa Rica, working within the Finance function. The role is people-focused and involves cross-functional collaboration with global stakeholders across People, Finance, IT, and Supply Chain teams. 
•    While the position is intended to be hybrid, as we establish our foundation, we will begin on-site to foster strong relationships, align our strategies, and ensure a solid framework for long-term success.
•    We currently have 8 open positions for Analyst, People Services. Six roles will support operations during the day shift, while the other two will cover the night shift to ensure continuous support across time zones.
•    Night shift will include a 20% pay differential in recognition of the additional commitment.
•    Compensation will be aligned with the local Costa Rican market and paid in Costa Rican colones (CRC).

Why Join Newmont

At Newmont, we’re committed to creating a safe, inclusive, and high-performing workplace where our people can thrive. We offer competitive benefits, career development opportunities, and the chance to be part of one of the world’s leading gold companies.

We understand no candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you! Our business success comes from the accomplishments and well-being of our employees and contractors. Our goal is to build a workplace culture that fosters leaders and allows every person to thrive, contribute, and grow. We are committed to selecting and developing our employees, and to establishing a work environment where everyone can take an active part in reaching our strategic goals while feeling a sense of pride in working at Newmont.

Newmont seeks to recruit, hire, place and promote qualified applicants, meaning applicants who meet the minimum requirements of the position, without regard to personal characteristics such as gender, race, nationality, ethnic, social and indigenous origin, religion or belief, disability, age or sexual orientation or any other characteristic protected by applicable law.

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