ANALISTA DE CUSTOMER SERVICE JR **At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.** **Job Overview** TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy. **O QUE VOCÊ VAI FAZER** + Atender clientes internos e externos, representantes e distribuidores; + Acompanhar a carteira de clientes sob sua responsabilidade e fazer gestão ativa do backlog e antecipação de possíveis faturamentos; + Acompanhar pendências financeiras junto aos clientes; + Acompanhar a criação e cadastro de novos clientes junto ao time de cadastros; + Analisar as situações de devoluções, providenciando novo faturamento, se necessário; + Coordenar as vendas diretas realizadas com os clientes através do processo de importação e cuidar de todo o processo; + Gerar cotações no sistema local de orçamentos para suporte ao time de vendas. **REQUISITOS** + Graduação completa em ADM, Comércio exterior, logística, engenharia ou áreas correlatas; + Sólida experiência na função de atendimento ao cliente; + Inglês desejável; + Pacote Office completo; + Prévia experiência com SAP (módulo SD); + Disponibilidade para atuação híbrida em São Paulo - SP **ABOUT TE CONNECTIVITY** TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn (https://www.linkedin.com/company/te-connectivity/) ,Facebook (https://www.facebook.com/teconnectivity/) ,WeChat, (http://www.te.com.cn/chn-zh/policies-agreements/wechat.html) Instagram andX (formerly Twitter). (https://twitter.com/TEConnectivity) Location: SÃO PAULO, SP, BR, 02518-080 City: SÃO PAULO State: SP Country/Region: BR Travel: Less than 10% Requisition ID: 134444 Alternative Locations: Function: Customer Service TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.