We’re looking for a AML Compliance Manager to join our Integrated Compliance Services (ICS) team at MBPS. In this role, you will be involve leading a team of Business Systems Specialists of Compliance in the application implementation, business requirement gathering and data analysis, and user acceptance testing in support of solutions that conform to Manulife compliance standards.  The individual should have a breadth and depth of experience that will allow her/him to devise and support solutions that integrate appropriately within the organization and its compliance application frameworks.

Position Responsibilities:

Delivery of successful initiatives in a timely manner based on project objectives and success criteria.

Promoting and enabling a high degree of collaboration among Business SMEs and decision makers, the Business Transformation Office, the Project Management Office, and Information Services partners to ensure successful, quick delivery.

Production of high-quality business requirements; including the collection, analysis, validation and documentation of business users’ or stakeholder’s business needs

Identification and escalation of key risks, issues and dependencies, as well as cost benefit tradeoffs among a variety of options to align with overall project and program objective

Process modeling and analysis skills include but not limited to process improvements, gap analysis between current and future state along with root cause analysis

Accountable for effective change management within projects, in terms of ensuring that changes to business requirements are effectively managed to reduce impact to projects

Assisting business leads in defining short and long term needs to determine business priorities and advise on options.

Required Qualifications:

Minimum of 5 years of experience in Business Analysis (BA) or Project Management (PM), with knowledge of project management systems or leading successful projects.

Understanding of AML/ATF compliance, Sanctions Screening, and Transaction Monitoring.

A college or university degree and/or equivalent experience.

Preferred Qualifications:

Must be detail-oriented and willing to work hands-on with systems

Team-oriented and able to work in a collaborative environment

Complex stakeholder management

Able to think, exercise judgement, set priorities, assess urgency, and deliver business values

Strong verbal and written skills – can lead meetings, present facts, create impactful presentations, effectively use visual tools, explain complex concepts in a simple and understandable way

Ability to provide assessment based on data and analytical reasoning

With a strong understanding of MS Office applications.

Strong knowledge and experience with process mapping using BPMN

LOMA level 1 certification is a plus

Excellent troubleshooting skills

Knowledge in SQL, or similar tools an advantage

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement