We’re looking for a AML Alert Review Senior Associate to join our Integrated Compliance Services team at MBPS. In this role, you will perform name scanning for individuals or entities against Sanctions, Politically Exposed Persons (PEP), Relatives and Close Associates (RCA), and Corporate Mandated Watchlist. Conducting investigation of daily transaction monitoring alerts, raise unusual activity, and perform KYC (Know Your Customer), review documentation for customer accounts, evaluate high-risk accounts, and analyze customer processes and policies using internal systems and applications.

Position Responsibilities:

Support Manulife Philippines by conducting first-level name scanning to identify and mitigate potential reputational risks posed by clients.

Prepare assessments for customers identified as potential or confirmed name matches, facilitating further escalation and reporting.

Ensure the Bridger feed file is uploaded on a daily, weekly, and monthly basis, and verify the completion of scans by sending summary reports of the feed file scans.

Notify Local Compliance and Local Operations of any gaps or discrepancies through email escalation.

Adhere to AML guidelines and apply enhanced due diligence for Politically Exposed Persons, high-risk clients, and in accordance with government regulations.

Review AML alerts to detect irregularities and suspicious activities.

Create cases for potential suspicious activities and assign them to the local compliance team for further investigation.

Follow AML guidelines and ensure enhanced due diligence is applied for Politically Exposed Persons, high-risk clients, and government regulations.

Required Qualifications:

At least 1 year of experience in finance, insurance operations, or compliance-related work is preferred but not required.

Candidates should have a bachelor's degree or an associate degree, or an equivalent combination of education, additional certification, and experience.

Preferred Qualifications:

Knowledge in Anti-Money Laundering (AML)

Good written skills and good verbal communication skills.

Basic Knowledge using Microsoft Office Tools (Word, Excel, and PowerPoint)

Accuracy and keen attention to details

Ability to apply sound judgment with strong decision-making skills.

Proactive individual with demonstrated ability to meet deadlines and extraordinary attention to detail

Willingness to adhere to a hybrid work arrangement, with 3 days on-site per week.

Ability to engage and collaborate with the ICS team.

Willingness to support ad hoc tasks as needed.

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement