RESPONSIBILITIES I. JOB SUMMARY: • Provides patient access services and coordinates referral workflows and utilization tracking. Performs scheduling, registration, insurance verification, and financial counseling while coordinating referral workflows and prior authorizations. II. TYPICAL PHYSICAL DEMANDS: A. ESSENTIAL FUNCTIONS • Seeing. Hearing. Speaking. Finger dexterity. B. MANUAL MATERIAL HANDLING • Infrequent: N/A • Occasional: N/A • Frequent: N/A • Constant: N/A C. NON-MANUAL MATERIAL HANDLING • Infrequent: Walk. Stoop/Bend. Reach: shoulder level. • Occasional: N/A • Frequent: Sit. • Constant: N/A III. TYPICAL WORKING CONDITIONS: • Not substantially subjected to adverse environmental conditions. IV. MINIMUM QUALIFICATIONS: A. EDUCATION: • High School diploma or equivalent. • Associate's degree or bachelor's degree preferred. B. CERTIFICATION AND LICENSURE: • No certification and/or licensure requirement. C. EXPERIENCE: • One (1) year experience in a health care setting in registration, scheduling, or referral coordination. • Experience with EMRs (preferably Epic), insurance verification tools, and utilization review processes. • Excellent interpersonal and communication skills. • Ability to multitask in a fast paced, patient centered ambulatory environment. • Knowledge of CPT, ICD-10 coding, and medical terminology preferred. Equal Opportunity Employer/Disability/Vet