Job Overview The Dispatcher coordinates transportation to all groups and persons involved in emergency and nonemergency medical response and care. Completes data entry of customer information in CAD system to ensure accurate patient and billing information. Holds a regularly scheduled CAD 1 position. Functions as a leader within the center, acting as the last voice in decision making, in the absence of management. Displays a high degree of proficiency and consistency in all communication Center functions. Required Qualifications Attention to Detail: Achieves thoroughness and accuracy when accomplishing a task. Computer Skills Basic: Ability to use a computer preferred and applications that are associated with performing basic work tasks (navigate in Windows, Outlook, etc). Crisis Intervention: Ability to identify, assess, understand, and cope with a serious situation, from the moment it first occurs to the point that recovery procedures start. Critical Thinking: Gathers and integrates critical information, recognizing and addressing underlying assumptions of others, to arrive at effective solutions; breaks down problems into simple tasks or activities; analyzes relationships among several parts of a situation. Data Entry: Skilled in entering data and calculating items for processing; input of data into computer systems. Interpersonal Communication: Skilled in developing effective rapport with customers, coworkers, or families, actively listening to develop a positive connection. Organization: Effective management of projects, deadlines, and work load prioritizing; putting things together in an orderly and functional whole. Problem Solving: Identifies problems; determines accuracy and relevance of information; utilizes appropriate tools and staff resources along with sound judgment to generate and evaluate alternatives, and to make recommendations. Emergency Medical Dispatcher within 90 Days CPR Certification (AHA/Red Cross) Preferred Qualifications High School Diploma less than 1 year of EMS or Public Safety NREMT Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status