Ambassador Customer Assistant
ABM
The Community Ambassador plays a vital role in enhancing tenant engagement, supporting property operations, and coordinating community events. This position is ideal for someone who is organized, personable, and passionate about creating a welcoming environment for our tenants.
Pay Range: $25.00 - $28.00/hr
The pay listed is the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Key Responsibilities: Customer Event & Meeting Coordination Schedule D.O. Associate and Ambassador participation in weekly tenant orientations. Coordinate outreach efforts including: Calling, emailing, and door knocking for new move-ins. Assisting with planning and communication for future tenant events. Delivering Welcome Bags to new tenants. Support charity drives: Attend day-of meetings and events. Handle item pick-up and delivery for events. Amenity Management Maintain building amenities: Manage bike room tags and removals. Coordinate bulk item removal. General Support Assist with lateral file and mask installations. Conduct building inspections (common areas, exterior). Submit punch list work orders as needed.
Additional Duties
Driving company vehicle to multiple locations. Climbing ladders. Lifting or carrying items. General maintenance, i.e., light bulb changes, use of hand tools and light cleaning, if required.Qualifications:
Strong communication and interpersonal skills. Ability to work independently and as part of a team. Comfortable with outreach activities including phone calls and door-to-door engagement. Basic knowledge of property management operations is a plus.
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