Location: Mexico City (Hybrid)
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
As an Operations Senior Analyst will collaborate with all the departments of Commercial Operations and both Franchises to address business problems by utilizing advanced analytics tools. The ideal candidate will be responsible for promoting operational excellence through advanced analytics, data visualization, and process improvement. The role requires close collaboration with cross-functional teams to convert intricate data sets into actionable insights that facilitate strategic decision-making.
In this role, a typical day will include:
Design and develop sophisticated analytical tools using Tableau and Alteryx to support operational decision-making.Perform in-depth data analysis to identify trends, discrepancies, and opportunities for improvement in business processes.Create and maintain dashboards and reports that provide critical business insights to stakeholders.Collaborate with IT and business teams to integrate new data sources and ensure data accuracy and completeness.Develop and automate workflows in Alteryx for data preparation, blending, and analytics.Provide training and support to team members on Tableau and Alteryx usage and best practices.Participate in cross-functional projects to enhance operational efficiency and effectiveness.Stay up to date with the latest developments in data analytics and business intelligence tools.Strong analytical skills capable of assessing complex business requirements from real world scenarios and the ability to translate them into solution design.Analyze the final project, give feedback, determine areas of improvement, and help the project team to make necessary changes.Develop and update SQL queries for troubleshooting data and creating ad-hoc analysis as per business needs.Support in the implementation of new applications / systems focused on optimizing the resources.Be in a constant search for knowledge, new tools and technologies and propose improvement or innovation ideas.WHAT YOU’LL BRING TO ALCON:
Bachelor’s or Master’s degree in Business, Analytics, Information Systems, or a related field.Minimum of 3-5 years of experience in an operations or business analytics role.Advanced proficiency in Tableau and Alteryx.Strong analytical and problem-solving skills with a keen attention to detail.Advanced English LevelExcellent communication and interpersonal skills, with the ability to present complex data in a clear and concise manner.Experience with SQL, Python, or other data analysis tools is a plus.Record of business process improvement using data and statistical analysis.HOW YOU CAN THRIVE AT ALCON:
Opportunity to join a growing, early-stage organization built within a mature, stable global company.Friendly working environment and a diverse and highly motivated teamIndividual career development plan and possible career growth within a newly created accountTruly international environment and daily interactions with colleagues and stakeholders from all over the worldAttractive benefits & compensation packageFlexible hours and remote work possibilities (min 3 days per week office-based)KINDLY SUBMIT YOUR RESUME IN ENGLISH
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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.
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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.