Job Title

Allocator

Job Description Summary

You will assist the Auckland Facilities Services team by assigning jobs to technicians, monitoring job logs, and providing invoicing and administrative support.

Job Description

He aha te mea nui o te ao. He tāngata, he tāngata, he tāngata

What is the most important thing in the world? It is people, it is people, it is people.

With a reputation for excellence in providing service and support to our customers, Cushman & Wakefield is a market leader in Facility Management and Facilities Service delivery. We have a genuine commitment to continually strengthen client relationships and raise the bar in terms of customer service and delivery outcomes.

We are currently recruiting for an Allocator to provide administration support at our Penrose office.

You will work as part of Auckland Facilities Services team allocating jobs to technicians and monitoring open job logs to completion, with some invoicing & administrative support.

About the Role:

Allocate reactive and project works to Auckland based service technicians.

Daily monitoring of outstanding jobs.

Monitor to completion to ensure response time KPI are achieved.

Liaising with the broader administration team to ensure technicians have the required training, certifications, PPE, and tools of the trade and have completed all induction activities.

Assisting with invoice queries and outstanding work in progress.

Providing general administration support as required.

About You:

A minimum of five years’ administration experience, ideally within a Trades or FM/Property environment.

Ability to manage multiple tasks and work to tight deadlines & to Prioritise Workload.

Team player.

Excellent communication skills.

Administration & Customer Service Skills

Working knowledge of JDE or a similar financial package is desirable.

MS Office – word and excel.

Why join Cushman & Wakefield?

Free Life Insurance.

Free Income replacement insurance.

Discounted Medical cover with Southern Cross.

Access to Marram Trust holiday / medical program.

Active social club.

Candidates must be eligible to work in New Zealand to apply.

Only shortlisted candidates will be contacted.

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional, and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”