Job title: Alarm Dispatcher

Schedule: Sat-Mon (Sat/Sun 8a-4p and Sun/Mon 4 to midnight)

 
Essential Functions:

 

1.Maintains telephone communications with client sites; receives calls from Security Officers and Field Supervisors on an established basis to acknowledge their presence and to report that the client site is secure; maintains logs of incoming calls. 

2. Reports to appropriate management or scheduling staff any posts that are not staffed in a timely manner; reports call-off situations and assists supervisors in locating staff to cover open posts.

 3. Fields calls from client representatives related to staffing issues and ensures immediate resolution of any problems.

 4. Provides telephone back-up to administrative staff when the volume of incoming calls is heavy; maintains telephone logs and delivers messages to staff.

 5. Updates scheduling records, as appropriate, when day-to-day assignments change on automated resource system, manual logs, or drag sheets; properly documents change to scheduling or security coverage requirements. 

6. May be responsible for control keys and equipment or uniform inventory. 

7. Performs tasks and duties of a similar nature and scope as required for assigned office.

MINIMUM QUALIFICATIONS (Additional qualifications may be specified and receive preference, depending upon the nature of the position.)

At least 18 years of ageReliable means of communication and transportationLegal right to work in the United StatesAbility to effectively speak, read and write English.High school diploma or G.E.D.Some sites require a 2nd on-site interview. (yes)Some sites require a valid driver license. (yes)

Benefits: 

401(k) matchingDental insuranceEmployee discountFlexible scheduleHealth insuranceLife insurancePaid time offTuition reimbursementVision insuranceEmployee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)

Experience:

Customer service: 2+ years preferred.Security experience: 1+ years and dispatching experience preferred.Entry to intermediate level of computer experience. Prior military/law enforcement encouraged to apply.  

 

We help make your world a safer place. 

 

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. 

 

Securitas plays an essential role for our clients and in society. The Security Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’s employees and customers. 

 

We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions. 

 

 

 

Are you interested in being part of our Team? 

 

·           Apply quickly and efficiently online  

·           Interview from the convenience of your own home 

·           Weekly pay  

·           Competitive benefits  

·           Flexible schedules  

 

With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide. 

 

 See a different world. 

  

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

#Metro Boston