PUNE, MAHARASHTRA, India
18 days ago
Airtel Business.ROM>Customer Experience.Circle Head.Rising Circle>CE Head>MH-Pune-Kharadi
Key Deliverables • To Ensure 100% service level adherence to business processes • To enhance the Revenue enhancement -Churn Control and Up-sell (Data and Voice) • Managing Fault Rate and SLA • To increase Collection Efficiency : 0-60 days (data and Voice) • Bad Debts Reduction • IR Delivery vs. Target • Drive virtualization through PFH, Self-care and Paperless bill media
  Skills Required • Experience in Project Management + Collections • Partner Management • Team Management
  Educational Qualifications • Full Time graduate, preferably MBA/ PGDM
  Work Experience  8-15 Years of experience in telecom(Preferred
 
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