a) Minimum 5 years of IT experience

b) Minimum 2 years of Program Management experience.

c) 2 years’ experience of Network deployments.

d) Experience of handling/managing teams  

e) On payroll of the Bidder.

 

Act as a Single Point of Contact (SPOC) for the entire project & operational Life Cycle.

 

Responsibility for the entire execution & management of the project after receipt of purchase order.

 

Co-ordination for Delivery/Installation of New hardware in stipulated time frame

 

Call flow management, Quality Service Delivery

 

Overall monitoring and management of network gateway security and related services

 

SLA management and reporting, Sign –off from end customer

 

Submission of periodical Reviews and reports required to Customer.

 

Crisis management / Change management and emergency response procedures.

 

Preparation and submission of detailed Project documentation and regular progress report to LIC and progress of Initiatives taken by customer.

 

Drive Quarterly Collection.

 

Responsible for Documentation of important communication, MOM etc…

 

Initiate regular monthly, quarterly business review meeting with customer head & regional offices as per RFP.