Job Summary Details:
The Airline Passenger Assistant/Baggage Handler, also known as the Wheelchair Agent, fulfills airline passenger service obligations for passengers who require or request wheelchair assistance. Passenger services positions are very customer service-oriented and “tipping” is allowed and customary.  Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25–$100 per week.  Also, as Baggage Handler is responsible for assisting passengers and airline ticketing agent with lifting, moving and properly transporting their luggage  Pay Rate:  $13/hour + Tips  Shift:  Sunday-Thursday 3:30am-12pm
  Benefit Information:  

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM  Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

  Basic Qualifications:
  •  Must be 18 years of age or older •  No high school diploma, GED or college degree required •  No experience required and on the job training provided
  Preferred Qualification:
  •  One (1) year of customer service experience preferred
  Responsibilities:
  •  Follow safety precautions at all times while transporting passengers •  Positive interpersonal interaction with passengers  •  Comply with all client and/or site security requirements and processes  •  Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds •  Assist passengers with baggage retrieval and transport, if necessary •  Coordinate assignments with dispatchers and gate Agents, if necessary •  Complete thorough Incident Reports •  Carrying or otherwise transporting passenger luggage to and from the outside sidewalk or main entrance of the airport and the inside ticket counter.  •  Assist in proper handling of oversized luggage, kennels, and skis of up to or more than 50lbs which may require lots of bending and lifting •  Ensure passenger luggage is placed in the belt within the designated time frame.  •  Adhere to required security procedures and hazardous material handling requirements.
  A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1