Please note: The schedule for this position is Friday to Tuesday from 7:00am – 4pm.

POSITION SUMMARY

C.H. Robinson is seeking a skilled Gateway Agent to join our Air Gateway team. In this pivotal role, you will manage international shipments, from initial documentation preparation through to final delivery. You'll collaborate closely with internal offices, airlines, and terminal warehouses daily, ensuring operational excellence and compliance with shipment documentation. Your expertise in navigating global logistics processes and fostering positive relationships with stakeholders will be crucial in maintaining smooth shipment flows. If you're ready to contribute your knowledge and drive within a collaborative environment, apply now to join a global logistics leader.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo Initiate, prepare, process, and assemble all required documentation for air shipmentsProcess and distribute documentation accurately and timely to carriers, customers, and agentsUtilize industry knowledge and critical thinking to solve challenges internally and externallyCoordinate shipment tasks, including Shipper’s Letter of Instruction (SLI) submission, bills of lading, updates, pre-alerts, tracking, invoicing, etc.Manage shipment data in Navisphere, maintaining data accuracyConsolidate master records to maintain high data integrity, ensuring accuracy in routing and adherence to INCOtermsCommunicate effectively with internal teams, overseas offices, agents, customers, and vendorsFoster positive working relationships among team membersEnsure compliance with C.H. Robinson, local, and global laws, regulations, and procedures

QUALIFICATIONS

Required:

High school diploma or GEDMinimum 1-3 years of Global Forwarding experienceProficient in Microsoft Office Suite of programs

Preferred:

Associate or bachelor’s degree from an accredited college or university in a related field2-4 years of air import/export, gateway or air shipment consolidations experienceExcellent communication, prioritization, and multi-tasking skillsExcellent customer service skills and follow up to be utilized with customers and the networkCritical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needsHigh level of attention to detailAbility to work in a fast-paced and deadline-driven office environmentValues a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$22.74 - $35.38

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE//Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Two medical plans (including a High Deductible Health Plan)

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid and floating holidays

Paid time off (PTO)

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.