Job Description

Brook Street Recruitment is proud to be working exclusively with our client in Mallusk who are now seeking to recruit a skilled and experienced Air Freight Forwarder / Air Export Co-ordinator to join the team.

This is a full end-to-end air freight role that includes managing both export operations and customs processes. If you're passionate about air freight logistics and want to join a dynamic and supportive team, this is a fantastic opportunity to elevate your career.

You'll take ownership of the full air freight process - from booking flights and managing cargo to coordinating customs clearance and updating clients. This is a hands-on role that requires autonomy, attention to detail, and strong customer communication.

Key Responsibilities:

Coordinate air freight shipments from start to finish, including booking flights and arranging onward transportManage air charter operations and liaise with airlines, freight forwarders, and cargo handlersHandle import/export documentation and ensure full compliance with customs proceduresBuild strong relationships with clients and carriers, ensuring excellent service deliveryMonitor and manage costs, obtain competitive carrier rates, and support budget reportingResolve issues related to lost, delayed, or damaged cargoEnsure all shipments meet legal, airline, and customs requirementsUse freight software (e.g., CargoWise, Multifreight) to manage operations and records

Criteria:

Minimum 3 years' experience in UK air freight forwardinIn-depth knowledge of air cargo procedures, customs clearance, and freight softwareStrong problem-solving skills and the ability to perform under pressureExcellent communication and customer service abilitiesConfident managing high-pressure, fast-paced logistics tasks with minimal supervision

What's on Offer:

A permanent, full-time position within a well-respected and supportive companyA varied role where no two days are the sameCompetitive salary - negotiable depending on experienceGreat team culture and opportunity to work in a key logistics hub in Mallusk

Interested ? Please send your CV directly to Colleen Farquharson via the apply button or email.

This is your chance to step into a key role in a thriving logistics company - apply today and take your air freight career to new heights!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.