TEAM DESCRIPTION
• The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.
• The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems.
ROLE DESCRIPTION
• The role will be Asst. Vice President (C12) in the TTS Analytics team
• The role will report to the VP or SVP leading the team
• The role will involve leading a team of 3 to 6 analysts
• The role will involve working on multiple analyses through the year on business problems across the client life cycle – acquisition, engagement, client experience and retention – for the TTS business
• This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (client profile & engagement data, transactions & revenue data, digital data, unstructured data like call transcripts etc.) to provide data driven insights to business and functional stakeholders
Qualifications:
7-10 years of experience
Ability to communicate technical information to both technical and non-technical audiences required
Problem solving, root cause analysis skills required
Ability to focus on multiple priorities and drive solutions in a fast paced working environment
Relevant work experience in data quality, data analytics, data management within the financial services industry required
Outstanding analytical and problem-solving skills
Education:
Masters (preferred) in Engineering, Technology, Statistics, Economics or similar quantitative disciplines
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
------------------------------------------------------
Job Family Group:
Decision Management------------------------------------------------------
Job Family:
Specialized Analytics (Data Science/Computational Statistics)------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.