We are so glad you are interested in joining Sutter Health!

Organization:

SHSO-Sutter Health System Office-Bay

Position Overview:

As a Product Manager within Sutter Health’s enterprise Artificial Intelligence (AI) Program, you will own the product lifecycle of AI solutions that drive measurable value for patients, clinicians, and operations.

Partnering with data scientists, engineers, designers, and clinical or business stakeholders, you will translate ideas into intuitive, safe, and scalable products— writing clear requirements, defining the technical roadmap and guiding cross-functional teams from concept through launch and iteration. Your mandate is to collaborate with the team to identify high-impact opportunities, align technical feasibility with business goals, and rigorously track performance so every release advances Sutter’s mission of delivering smarter, more connected care. Success in this role means bringing AI innovations to life at the point of care while championing responsible-AI principles, fostering collaboration, and continually optimizing products to exceed clinical, operational, and financial targets.

Job Description:

EDUCATION:

Equivalent experience will be accepted in lieu of the required degree or diploma

Bachelor's Degree

TYPICAL EXPERIENCE:

8 years of product management experience

SKILLS AND KNOWLEDGE:

Experience with creating product roadmaps, backlog management, agile methodologies, and translating business needs into technical requirements in a healthcare environmentFamiliarity with healthcare workflows, EHR systems (e.g. Epic), clinical operations, regulatory considerations, and patient engagement tools.Experience working closely with technical teams, including engineers and data specialistsAbility to balance tradeoffs across user experience, data availability, technical feasibility, and business constraintsStrong communication, analytical thinking, and prioritization skillsCapable of presenting complex ideas clearly to diverse teams and stakeholdersSkilled in interpreting data, creating KPIs, and making evidence-based decisions to guide product direction.Experience leading cross-functional teams through the product lifecycleAptitude for working both independently and collaboratively in team settingsFamiliarity with tools like Python, SQL, and data analysis framework is a plus

Partnership / Pilot Content Knowledge: Has knowledge identifying, evaluating, developing, and managing external partnerships. Has knowledge in building external partnerships: scoping pilots, matching external partners/products with health system needs, integrating with clinical and support functions, negotiating contracts/agreements, building implementation plans (training, communications, IS, measurement, etc.), leading measurement, and reporting on outcomes.

Design Knowledge: Familiar with user research, synthesis, and translating insights into actionable next steps. Understands foundational UX principles and design workflows rooted in human-centered design. Collaborates effectively with designers to integrate innovation, design, and technology into viable solutions

Lean Knowledge: Demonstrated experience employing Lean methodologies to drive innovation and process design, with an understanding of how Lean and Human-Centered Design interact.

Project Management Skills: has project management skills that demonstrate successful program transition from concept to implementation and measurement. ability to manage multiple projects and stakeholders at once.

Clinical Team Interaction / Facilitation Skills: Works well with providers and care teams in the hospital, clinic and home setting. Can lead and facilitate interdisciplinary teams including front-line clinicians in creating new or redesigning current service offerings. Can collaboratively coach operations managers through pilots.

Administrative Team Interaction / Facilitation Skills: can lead meetings with senior administrative leaders and build personal relationships to advance partnerships.

Prototyping Skills: Can facilitate ideating new solutions/products/services in partnership with patients, providers, care teams and operations leads. Can prototype workflow redesigns, wireframes, service improvements, new technologies, updated communication strategies, etc. Knows how to deploy holistic design/innovation across a variety of touchpoints

User Research & Synthesis Skills: Can support design team members in conducting human-centered research to understand current practices of care delivery in place at Sutter hospitals and doctor’s offices (from the patient, provider and care team perspectives), as well as the human journey outside of the healthcare system. Can synthesize to clearly communicate stakeholder needs, insights, human needs and opportunity areas.

Software Skills: can use a variety of digital tools to manage projects and produce content. must have capability using project management software, Microsoft office (specifically: Word, PowerPoint and excel). skills with adobe creative suite, sketch, keynote are preferred.

Independent judgment and assessment of impact are essential skills in this role.

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $89.36 to $142.97 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​