Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for the research, assessment and discovery of new opportunities to enrich internal tools and external customer experiences with more intelligence. Conducts internal and external research to deeply understand stakeholder needs and articulate problems for translation into technology solutions. This job requires leadership through influence and is an individual contributor role that does not have direct responsibility for supervision or performance management of staff.

Job Description

Core Responsibilities

Understands, internalizes and articulates internal stakeholder and external customerneeds throughout the product lifecycle.

Performs competitor, user, and technology research to create differentiated value forstakeholders with cutting-edge AI capabilities

Collaborates closely with delivery team to craft actionable product requirements thatdrive key outcomes for the business

Assesses and concisely communicates value and risks of new product initiatives todevelop and defend POV for product features/benefits.

Conducts feasibility assessments, capability gap analysis (i.e., what is wanted vs.what is attainable).

Exercises critical thinking; examining the opportunity set, asking "why", and evangelizing a product roadmap that supports the business.

Consistent exercise of independent judgment and discretion in matters ofsignificance.

Other duties and responsibilities as assigned.

Required Skills

User-centric - you can step into the shoes of stakeholders to understand and articulate their problems

Critical thinking - you can decompose a problem into components and work systemically toward a solution

AI understanding and enthusiasm - you have a passion for AI, an understanding of basic concepts, and a thirst to learn more about the technology and its applications

Analytics - you have a respect for data and can identify when data can help make a decision and where to source it

Collaboration - you have the most important skill for any Product leader - clear, concise, tailored written and oral communication

Growth mindset - you are hungry to learn and adapt to new findings and developments as the environment demands

Preferred Experience

Delivering products powered by Artificial Intelligence/Machine Learning (AI/ML) andLarge Language Models (LLMs),

Designing and executing A/B testing strategies within products, leveraging data-driveninsights to significantly impact product outcomes.

Product positioning and value proposition articulation in support of GTM activities

Here's a look at just some of the perks and benefits we make available to our US-based employees:

Medical & Dental401(k) Savings PlanGenerous paid time offLife Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.Learn more atjobs.comcast.com/life-at-comcast/benefits

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Customer Experience (CX); Stakeholder Relationship Management; User Research; Product Management; Analytics

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years