**Who we are** By joining our project, you will be working on an initiative of the European Commission focused on creating a more efficient, modern and secure customs environment within the European Union. Being part of this initiative set on a 5 years’ timeline, you will have the opportunity to work on topics such as digitalization of customs processes, streamlining customs procedures to facilitate trade and reduce costs, harmonization of customs rules across all EU member states and combating fraud. This purposeful project will not only give you the opportunity to have an impact on one of the key topics within the European Union, it will also offer you various professional opportunities, let you experience a collaborative environment, using cutting-edge technologies and experiencing diversity in your everyday professional life. **What you'll be doing** + Designing and implementing automated workflows to enhance system performance and reduce downtime. + Developing and deploying AI/ML models to predict and prevent IT incidents across Linux, Windows, storage, and backup environments. + Using tools like Ansible, Puppet, or Chef for configuration management and infrastructure automation. + Managing and optimizing Linux and Windows servers, as well as storage and backup solutions. + Implementing and maintaining virtualization platforms such as VMware or Hyper-V. + Building and maintaining monitoring and alerting systems using tools like Nagios, Prometheus, Splunk, and others. + Conducting root cause analysis and troubleshooting complex infrastructure issues. + Implementing AIOps platforms to automate incident detection, correlation, and resolution. + Managing and optimizing ITSM tools (e.g., ServiceNow, BMC Remedy) and workflows in line with ITIL best practices. + Ensuring security and compliance through firewalls, encryption, access controls, and regular audits. + Collaborating with development, operations, and IT teams to support infrastructure needs and deliver resilient services. + Documenting procedures, configurations, and best practices to support knowledge sharing and operational consistency. **What you'll bring along** + Bachelor’s degree in Information Security, Computer Science, or a related field. + Minimim 5-10 years of experience in IT operations, automation, and AIOps practices + Strong experience with Linux and Windows operating systems, including system administration and optimization. + Proficiency in storage and backup technologies, and experience with virtualization platforms. + Solid scripting skills using Python, Bash, or similar languages for automation and integration. + Experience with AI/ML tools and frameworks such as TensorFlow, Scikit-learn, or similar. + Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI) and Infrastructure as Code (IaC) tools like Terraform and Ansible. + Hands-on experience with monitoring tools (e.g., Nagios, Prometheus, Splunk) and strong troubleshooting capabilities. + Knowledge of ITSM platforms and workflow optimization, with a solid understanding of ITIL standards. + Awareness of security best practices, compliance standards, and experience conducting security audits. + Excellent communication, collaboration, and documentation skills. + Preferred certifications: CISSP, ITIL, or equivalent. + Excellent command of both spoken and written English (any other European language would be a plus). **What’s in it for you** ✔ New beginnings can be a challenge. We promise a smooth integration and a supportive mentor ✔ Pick your working style: choose from Remote, Hybrid or Office work opportunities ✔ Early bird or night owl? Our projects have different working hours to suit your needs ✔ Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms ✔ We want you to stay healthy! Enjoy our Private Health Insurance ⁠– it’s custom-made for you ✔ A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School ✔ Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families ✔ NTT DATA recruiters will never ask job seekers and candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties that may try to impersonate NTT DATA recruiters, either in writing or by phone, in an attempt to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will be associated with an @nttdata.com email address. NTT DATA will not use any non-NTT DATA or personal email domains (Gmail, Yahoo, etc.) or personal communication channels (WhatsApp, Facebook etc) at any time during the recruitment process. If you suspect any fraudulent activity, please contact us. NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. Not the job for you? Perhaps you have a friend who would be a perfect fit. Send them this link! **What’s in it for you** + New beginnings can be a challenge. We promise a smooth integration and a supportive mentor + Pick your working style: choose from Remote, Hybrid or Office work opportunities + Early bird or night owl? Our projects have different working hours to suit your needs + Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms + We want you to stay healthy! Enjoy our Private Health Insurance ⁠– it’s custom-made for you + A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School + Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families Your unique talent is what matters. NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ethnicity, age, gender, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic. **Third parties fraudulently posing as NTT DATA recruiters** NTT DATA recruiters will never ask job seekers and candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties that may try to impersonate NTT DATA recruiters, either in writing or by phone, in an attempt to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will be associated with an @nttdata.com email address. NTT DATA will not use any non-NTT DATA or personal email domains (Gmail, Yahoo, etc.) or personal communication channels (WhatsApp, Facebook etc) at any time during the recruitment process. If you suspect any fraudulent activity, please contact us. \#LI-AR2