At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.

AI/Machine Learning Engineer

Skillsoft is the global leader in eLearning. Trusted by the world's leading organizations, including 65% of the Fortune 500. Our 100,000+ courses, videos and books are accessed over 100 million times every month, across more than 100 countries. At Skillsoft, we believe knowledge is the fuel for innovation and innovation is the fuel for business growth. Join us in our quest to democratize learning and help individuals unleash their edge.

This role is for a junior to mid-level engineer. The successful candidate will work closely with more senior engineers who will mentor and guide them. You’ll dive into the heart of innovation, crafting intelligent systems that empower millions worldwide. From designing generative AI solutions to pioneering agentic workflows, you’ll collaborate with internal and external teams to transform knowledge into a catalyst for growth—unleashing your edge while helping others do the same.

Responsibilities:

· Hands-on AI/ML software engineer

· Work with product owners and curators to understand requirements and guide new features

· Collaborate to identify new feature impacts on existing services and teams

· Research, prototype, and select appropriate COTS and in-house AI/ML technology and design

· Collaborate with team to design, develop, and maintain supporting systems

· Document designs and implementation to ensure consistency and alignment with standards

· Create documentation including system and sequence diagrams · Create appropriate data pipelines for AI/ML

· Analyze, curate, cleanse, and split data

· Utilize and apply generative AI for products and for daily productivity

· Periodically explore new technologies and design patterns with proof-of-concept

· Participate in developing best practices and improving operational processes

· Present research and work to socialize and share knowledge across the organization

Environment, Tools & Technologies:

· Agile/Scrum

· Operating Systems – Mac, Linux

· Python, JavaScript, Node.js

· PyTorch, Tensorflow, Keras, LLMs (OpenAI GPT-X, Claude, embedding models)

· Vector indexing/database, LangChain, AutoGen, RAG, Agents

· APIs GraphQL, REST

· Docker, Kubernetes

· Amazon Web Services (AWS), MS Azure OpenAI

· SQL (Postgres RDS/Aurora), NoSQL (Cassandra, Elasticsearch)

· Messaging – Kafka, RabbitMQ, SQS

· Monitoring – New Relic, Splunk

· GitHub, IDE (your choice)

Skills & Qualifications:

· 2 years of relevant work experience and experience with generative AI and fine-tuning models

· Ability to design and document APIs, data models, service interactions

· Familiarity with and ability to explain:

o testing strategies – unit, integration, system

o system and API security techniques

o data privacy concerns

o microservices architecture

o vertical vs horizontal scaling

o Generative AI, NLP, DNN, LLMs, auto-encoders, etc.

Attributes for Success:

· Proactive, Independent, Adaptable

· Collaborative team player

· Customer service minded with an ownership mindset

· Excellent analytic and communication skills

· Ability and desire to coach and mentor new and more junior developers

· Innovative and problem-solving mindset

· Passionate, curious, open to new ideas, and ability to research and learn new technologies

Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.

Thank you for taking the time to learn more about us. 
If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.  All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.  No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.