TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Who We Are:

TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink® technology to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com.

About the Role:

We are looking for an Associate Machine Translation & Artificial Intelligence Consultant to join our AI Team. This dynamic and multi-functional role is focused on providing junior-level support for our team of AI/MT consultants.

The primary tasks of this role combine the responsibilities of a subject-matter expert (SME) on Artificial Intelligence (AI) and Machine Translation (MT) to support sales during the pre-sales process and key account & program management skills to support strategic client relationships for both new and existing clients. The successful candidate will act as a key player by supporting and directly participating in consultation with prospective and existing client to gather requirements, identify opportunities for engagement and present AI and MT-powered solutions to meet complex business needs.

Further, the Associate AI/MT Consultant will serve as an SME for internal teams requiring support and guidance on implementing new Generative AI-based solutions developed internally at TransPerfect or by third parties for increased efficiency. You will be in touch with many different stakeholders, including potential and existing clients, sales representatives, program managers, client service representatives, and colleagues from other technology teams including our own AI/MT Implementation team. The role also offers a pathway for progression to AI/MT Consultant and potentially Senior AI/MT Consultant positions.

What You Will Be Doing:

Support functions include ‘gatekeeping’ and tracking of our dedicated prequalification questionnaire, used to gather key information about potential AI/MT opportunities before our team of consultants engages in a pre-sales capacityAcknowledge receipt and reply to prequalification questionnaires on behalf of the team, including tasks such as performing initial analysis of opportunity to assess potential value and determine best consultant to handle based on geography and expertise;Perform evaluations in different platforms including the MT/AI Hub and gather data required to provide tailored recommendations to our clients and to internal stakeholders for different opportunities;Provide dedicated MT/AI program consulting and support for large enterprise/VIP clients across different GlobalLink MT/AI solutions, collaborating closely with senior members of the MT/AI consulting team and with members of the MT/AI implementation team;Act as an SME in sales opportunities where AI & MT is involved; this includes attending and leading client presentations and meetings as well as advising sales teams on the best selling strategies and rates;Maintain and organize our repository of documentation hosted on SharePoint and Bookstack, including the creation and maintenance of different SOW and presentation templates used by the consulting team;Oversee implementation of MT and AI-based technology and services solutions: proposing pilots, defining the roadmap, setting KPIs, and coordinating with all stakeholders;Conduct market research regularly to discover new AI-powered technology, platforms and solutions that can be applied at TransPerfect for process optimization;Contribute knowledge and expertise to repository of responses to questions from requests for proposal (RFP) and requests for information (RFI) tender and selection processes;Coordinate all pre-production tasks and liase directly with colleagues on AI/MT Implementation team for implementation tasks;Track the lifecycle of different opportunities and engagements from pre-sales through to conversion/win, maintaining notes to help identify trends and areas for improvement;Ensure that communication channels are fluent with clients and with internal teams;

Who We Are Looking For:

BS/BA requiredExperience with MT, Generative AI, LLM, or other NLP technologies, solutions and servicesDirect sales, client services, key account management or program management experienceYou are familiar with the localization industry and have some experience working on complex localization projectsFluency in English, excellent verbal communication, and client-facing skills

Where Your Career Is Going:

At TransPerfect, there are a lot of growth opportunities. This is a perfect entry level role to start a career in business development. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

End your job search and find your career at TransPerfect #careersNOTjobs.

Why TransPerfect:

For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com

 

Compensation starting at: $65,000

Additional earnings: Eligible for bonus - Optional 

Benefits: Company benefits - Optional