We are seeking a skilled and proactive Agile Process Manager to join our team and facilitate Agile ceremonies (e.g., sprint planning, retrospectives, stand-ups) across teams responsible for enterprise Infrastructure and Operations (I&O) teams. This position applies a servant leadership style to help teams understand and implement Agile practices effectively within I&O teams, including network engineering, server administration, storage, and data center operations. The Agile Process Manager will collaborate with IT leadership to align Agile delivery with infrastructure roadmaps, system upgrades, and operational stability goals and use a network of relationships to remove impediments, maximize the flow of value, and promote continuous improvement.
What you will be doing Guide teams in low-complexity environments to understand and follow basic agile principles and techniques and/or software methodologiesPlan and facilitate meetings for the purpose of decision making idea generation planning continuous improvement problem solving and alignmentGuide teams in self-organization collaborating around goals and/or objectives and optimizing flow of valueEnsure the identification and removal of impediments using a network of peer relationships and formal channels; effectively escalating when necessaryCollaborate and support other team level leaders on backlog management team performance and on the delivery of business valuePromote continuous improvement throughout the software development lifecycle leveraging metrics to identify and drive intentional changeAssist with internal and external communication improving transparencyReduce team distractions and outside interruptionsParticipate and assist in leading continuous learning eventsIdentify and visualize dependencies impacting planned workComply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy
What will make you successful Bachelor's degree or equivalent experienceExperience as an Agile practitionerFirst level Scrum Master certification (PSM I CSM)Strong critical thinking and problem solving skillsStrong collaborative skills applied successfully within team as well as with other areasStrong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tactStrong conflict management interpersonal and negotiation skillsDemonstrated ability to operate at the highest level of integrity professionalism and forthrightnessDemonstrated ability to develop and use engaging informative and compelling presentation methodologiesSharp fast learner with intrinsic curiosityStrong business and technology acumenDemonstrated ability to influence motivate and mobilize team members and business partnersCompetence in team facilitationAbility to utilize servant leader mindset – open-minded listens empathizes influences without formal authority thinks beyond day-to-day activitiesAbility to teach software methodology concepts and apply practices in a context-sensitive mannerMust be a self-starter facilitator and negotiatorUp to 5% travel time required
Welcome to #HylandLife
Since 1991, it has been Hyland’s mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it’s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.
The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.
As we’ve grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.
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