Agile ITSM Project Manager opportunity in New York Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. **Location: New York, NY** **Job Description** + Minimum 10+ years of Agile ITSM PM Experience, with track record of Successful Delivery + Experienced in Designing Release and Change Management Strategy + Experience in ServiceNow + Experience in Remedy - ServiceNow Migration (Good to have) + Experience in Change Management Processes + Strong Project Management experience + Well Versed with Governance, Reporting, stakeholders Management + Experience in Working with Sr Stakeholders, Tech and Product Stakeholders + Excellent Verbal and Written Communication + Experienced in coaching & mentoring a Scrum Squad. Ability to mitigate impediments + Develop and continually revise (in partnership with other teams where necessary) suitable processes and guidelines to ensure appropriate application development standards are available to guide all the participant teams. + Provide thought leadership and recommendations to management based on best practices and experience working in a global and diverse environment. + Provide transparency to Senior Management with respect to Portfolio issues, risks and recommend/implement strategies for effective and efficient operations. + Responsible for maintaining and growing a body of knowledge that is accessible to all team members. Ensure information regarding any program and project related activities or issues are available and easily accessible. + Communicate effectively and proactively with management ideas and recommendations for optimizing business operations, resources and fixed capacity. + Demonstrated ability to manage multiple projects simultaneously and to resolve scheduling and other conflicts in order to meet all deadlines. + Experience in working with agile lifecycle and/or tracking and process management tools, e.g. JIRA + Identify and analyze opportunities and make tactical/strategic recommendations + Plan and conduct relevant meetings with key stakeholders. + Self-motivated with exceptional oral and written communication skills, ability to communicate clearly and concisely + Experience in working on Technology projects related to Financial Services domain. + Knowledge of Wealth Management, Banking technology & related applications is an added advantage **Life at Capgemini:** Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: • Flexible work • Healthcare including dental, vision, mental health, and well-being programs • Financial well-being programs such as 401(k) and Employee Share Ownership Plan • Paid time off and paid holidays • Paid parental leave • Family building benefits like adoption assistance, surrogacy, and cryopreservation • Social well-being benefits like subsidized back-up child/elder care and tutoring • Mentoring, coaching and learning programs • Employee Resource Groups • Disaster Relief **Disclaimer:** Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Click the following link for more information on your rights as an Applicant **Salary Transparency:** Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to the highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $106230 to $145000 / yearly. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Ref. code: 272817 Posted on: Jun 20, 2025 Experience Level: Experienced Professionals Contract Type: Permanent Location: New York, US Brand: Capgemini Professional Community: Software Engineering Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.