Beijing, CHN
4 days ago
Aftermarket Solutions Representative
**Career Area:** Sales **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations! EPD currently has an opening for an Aftermarket Sales Representative (ASR), located in Beijing, China. The EP Aftermarket Sales Representative, part of the EP Aftermarket Sales Execution team, is responsible for working with dealers and business partners to achieve our regional aftermarket growth goals with our Electric Power Customers. This customer and dealer facing role will focus on our key growth objectives including key account planning, Customer Value Agreement (CVA) & eCommerce growth, and digital services growth, with the overall goal of increases EP Services revenue. **What You Will Do: ​** Be responsible for the following dealer territories of Greater China Region, 4 China dealers, Hae In and CML. Work dealers to identify, prioritize, and execute actions to achieve our yearly aftermarket growth targets Regularly meet with customers on aftermarket needs and discuss Cat repair options, aftermarket solutions, and services Work with internal sales support teams identify and drive regional actions to support services growth. Grow CVA coverage and revenue with EP customers through CVA frameworks and Integrated Customer offerings. Increase dealer sales of parts and services through eCommerce to reach long-tail customers Create and execution key account plans for large accounts Increase customer and dealer engagement with digital services and solutions to increase customer value. Provide feedback to internal development teams on aftermarket needs to support customers and provide additional services growth. **What You Have:** **Customer Focus:** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement. Advises others on creating customer focused environments in various scenarios. Communicates and models the criticality of customer focus as an organizational strategy. **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Adapts documents and presentations for the intended audience. Communicates well downward, upward, and outward. Employs appropriate methods of persuasion when soliciting agreement. **Relationship Management:** Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Communicates to business partners regarding expectations of all parties. Conducts periodic reviews of work effort, progress, issues, and successes. Maintains productive, long-term relationships with business partners **Additional Info: ​** This position may require travelling up to 50% of the time. **Final Details:** Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you! **Posting Dates:** May 9, 2025 - May 23, 2025 Caterpillar is an Equal Opportunity Employer (EEO). Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
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