Cary, North Carolina
1 day ago
Aftermarket Sales Representative

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Are you looking for field experience working with Cat dealers, but desire flexibility and reasonable travel? The Americas Central Division is looking for an Aftermarket Sales Representative covering three Cat dealers based out of NC. This Sales Representative will be responsible for delivering Construction Industries (CI) services growth and transforming how we meet customer needs. You will join a high performing, diverse team of seven ASRs in the Central Division, rich in a culture of customer-oriented solutions, collaboration, and accountability.

 

Role Summary: Responsible for attaining total parts sales business plan in assigned territory of three dealers while leading the transformation of a customer-oriented sales & marketing culture. Accountable for delivering aftermarket growth for parts and services aligned with the Construction Industries Services Division (CISD) strategy.

What You'll Do (Job Duties)

Achieve annual business plan including Construction Industry sales, Customer Value Agreement (CVA) 4+ (machine age) growth, Top 14 rebuild growth, and prioritized service events (PSEs) for the assigned territory.

Partner with dealer’s parts and service sales management, sales reps, product specialists, and marketing management to influence sales execution.

Drive adoption of sales funnel management with dealer leadership and sales representatives to improve sales performance and achieve sales targets.

Drive dealer and customer adoption of customer-facing digital platforms including Cat Central and parts.cat.com.

Regularly visit customers to understand unmet customer needs and attain customer insights. Communicate the Voice of Customer and Voice of Dealer to Sales Support teams and Services Development, product groups and/or other internal stakeholders.

Deliver profitable growth leveraging the Four Disciplines of Execution (“4DX”) methodology.

Optimize parts sales variance utilization within budget to drive incremental business.

Manage travel & entertainment budget.

How You’ll be Successful (Core Skills)

Customer focus to understand customer values and leverage in business decisions and creating customer solutions. Solution-oriented attitude, persistence and resilience, and customer-back mindset.

Decision making & critical thinking to identify, obtain and organize data and ideas and drive behavior. Ability to accurately analyze situations and reach productive decisions based on informed judgement.

Effective communications and interpersonal skills, demonstrating both empathy and assertiveness when communicating a need or defending a position. Deliver quality presentations and strategies to dealers.

Relationship management to establish and maintain healthy working relationships with dealers and peers and build strong relationships within Caterpillar matrix organization to influence results for assigned dealer territories.

Top Candidates Will Also Have:

Prior experience in a dealer-facing field assignment

Proven organization skills to self-manage time and prioritize responsibilities

Experience in aftermarket and services business. Knowledge of construction industry trends, directions, major issues; ability to apply industry knowledge appropriately to diverse situations.

Ability to engage with all levels of an organization (individual contributor through management) to motivate, influence change, and execute with ambiguity.

Bachelor’s degree

Territory and Location Details

Travel: 30%+

This role will be located in the U.S. CISD hub: Cary, NC

Caterpillar requires 5 days per week of onsite work (M-F)

Domestic relocation assistance to Cary, NC area is available for this position

Summary Pay Range:

$110,520.00 - $165,840.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

Medical, dental, and vision benefits*

Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

401(k) savings plans*

Health Savings Account (HSA)*

Flexible Spending Accounts (FSAs)*

Health Lifestyle Programs*

Employee Assistance Program*

Voluntary Benefits and Employee Discounts*

Career Development*

Incentive bonus*

Disability benefits

Life Insurance

Parental leave

Adoption benefits

Tuition Reimbursement

       

* These benefits also apply to part-time employees

This position requires working onsite five days a week.Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

August 14, 2025 - August 25, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.     

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.  Qualified applicants of any age are encouraged to apply.

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