Principal Duties and Responsibilities

Operational Delivery

Processing payment requests in compliance with financial policies and procedures Conduct reconciliation of incoming & outgoing statements for Clients/ Carriers and maintain up to date records on operating system  Perform daily cash management duties, which includes posting of cash to the ledgers, conducting investigation and ensuring appropriate allocation of funds within agreed SLA Prompt escalations of identified discrepancies to front end team Manage ledger maintenance requests on daily basis and update records of the actions taken on the operating system Managing document & backup requests from the customers within agreed timelines Maintain vigilance and responsiveness to urgent activity, ensuring appropriate escalation to the line manager for unresolved queries. Ensure adherence to Group policies and procedures & Willis Insurance Essentials Escalate errors and incidents to the Line Manager and operate within the guidelines of internal and external regulators Proactively support key initiatives that have been delivered to implement change

Participate and contribute in team huddles & team meetings

Required Qualifications, Skills, Knowledge, and Experience

Qualifications:

Minimum Bachelor’s degree required (Open to all streams) 

Skills:

Sound communication skills - Use of clear business English to enable effective direct communication (Verbal/Written) with stakeholders.Good understanding of account receivable and payable processesHigh degree of accuracy and attention to detailAbility to learn new processes and systemsAbility to switch & prioritise multiple tasks as per requirementProficiency in MS Office Applications. 

 

Experience:                                              

Fresh graduates 

Experience in relevant industry preferred

Core Task List – Payment & Ledger maintenance team