Minimum qualifications: + Bachelor's degree in Computer Science, a related field, or equivalent practical experience. + Experience with client-side web/app technologies and databases. + Experience with coding or system design. + Ability to communicate in English and Mandarin fluently to support client relationship management in this region. Preferred qualifications: + Experience in an online advertising role with the advertisement serving industry. + Experience in translating product and technical concepts for non-technical and executive audiences. + Experience in product implementations, digital ad operations or technical business. gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. In this role, you will lead in-market product commercialization, market analysis, customer product needs assessments, and day-to-day technical escalations in order to maintain the success of customers. You will have the ability to absorb technical concepts and to communicate them to technical and non-technical audiences. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video (https://www.youtube.com/watch?v=HcjR6ZngQcw) . + Work with clients and internal stakeholders to realize business goals in market. + Work with business to identify and develop new business opportunities. + Understand requirements, and provide practices and technical solutions around applying advertising products and technologies. + Identify and solve client problems through project management and technical consultation. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.