Shenzhen, CHN
16 days ago
Advanced Field Service Engr
+ As a member of the company's global technical support system, provide support for product operation, New Product Introduction (NPI), etc. + Provide on-site technical support and service at customer locations to ensure equipment operates properly and meets customer usage requirements. + Remotely assist customers in resolving technical issues via phone, email, etc., providing professional technical guidance and support. + Prepare after-sales service reports and related technical documentation, providing feedback on product usage and common issues. + Collaborate closely with internal R&D and production teams to promptly resolve product technical issues and enhance customer satisfaction. + Bachelor's degree or higher; degrees in automation-related disciplines preferred. + Minimum of three years of relevant industry experience; experience in after-sales service for gas detectors or similar industrial equipment is preferred. + Proficient in various network communication technologies. + Possess strong communication skills and ability to withstand work pressure. + Possess excellent written English skills and basic verbal English communication skills. + Able to accept occasional business travel assignments. + Proficiency in PLC debugging is preferred. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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