**Position Snapshot** + Nestlé IT Hub in Milan, Italy + Nestlé IT, Workforce 360 stream – Digital Employee Experience team + Permanent contract + Full-time work and on-site with flexibility to work from home + Bachelor’s or Master’s degree in Business Administration, Organizational Psychology, Communication, or related field (or equivalent experience) + 3–5 years in change management or adoption roles, ideally in IT or technology environments **About the Role** Join our Digital Employee Experience team and help shape the future of work at Nestlé. As an Adoption & Change Specialist, you’ll drive change management initiatives across Zone Europe, ensuring employees embrace new technologies and ways of working. From Artificial Intelligence to next-generation productivity tools, you’ll play a key role in enabling adoption and delivering measurable business impact. **What You’ll Do** + Lead adoption and change management activities for IT and digital transformation projects across European markets. + Develop and execute change strategies, communication plans, and training programs to maximize user engagement. + Partner with stakeholders to assess change impacts, manage resistance, and build champions networks. + Monitor adoption metrics and provide insights to improve user experience and project outcomes. **What We’re Looking For** + Education: Bachelor’s or Master’s degree in Business Administration, Organizational Psychology, Communication, Information Technology or related field (or equivalent experience). + Experience: 3–5 years in change management or adoption roles, ideally in IT or technology environments. + Familiarity with change frameworks (e.g., Prosci/ADKAR) and agile ways of working. + Data‑driven mindset; ability to analyse adoption/support data and recommend improvements. + Experience creating enablement assets (e.g., Canva, short videos) is a plus. + Strong communication and stakeholder management skills in a multicultural environment. + Fluent in English; additional European languages are a plus. **Why Join Us** + Work in a dynamic, international hub driving cutting-edge digital initiatives. + Hybrid working model with flexibility and work-life balance. + Opportunities for growth, learning, and impact at scale. **Application Instructions** Ready to make an impact? Apply now and help us shape the digital future of Nestlé employees across Europe.