Job Description:

Job Title: Admissions SpecialistLocation: Saint Louis, MODepartment: Recovery ServicesEmployment Type: Full-time

Job Summary:Join our team as an Admissions Specialist and play a pivotal role in managing the admissions process, maintaining program census, and facilitating effective communication between clients, referral sources, and our clinical team. As an Admissions Specialist, you will be the first point of contact for many of our clients and referral sources, and you will have the opportunity to make a positive impact on their experience with our organization. If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity. By joining our team, you will be part of a dynamic and supportive environment that values employee wellbeing and promotes a healthy, joyful workforce.

As an Admissions Specialist, you will be responsible for responding to new referrals, maintaining waiting lists, completing admissions documentation, and coordinating with our billing department. You will work closely with our clinical team to ensure that clients receive the care and support they need to achieve their recovery goals.

This position offers…· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
· Mileage Reimbursement – Company paid for work functions requiring travel
· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
· Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:· Respond promptly to new referrals, documenting thoroughly and maintaining accurate waiting lists
· Foster positive relationships with referral sources, clients, and colleagues, creating a welcoming environment
· Ensure program census aligns with service models across various treatment settings
· Facilitate admissions screenings via phone or in-person, completing comprehensive admissions documentation in electronic medical records
· Coordinate insurance information and billing processes, prioritizing tasks and managing multiple responsibilities while meeting deadlines

Education, Experience, and/or Credential Qualifications:· High School Diploma or General Equivalency Diploma

Additional Qualifications:· Excellent verbal and written communication skills, with ability to establish rapport and create a welcoming atmosphere
· Ability to prioritize tasks and manage multiple responsibilities while meeting deadlines
· Basic computer skills in Word & Excel
· Knowledge of confidentiality laws related to treating mental health and substance use disorders
· Extensive knowledge of policies, procedures, and regulations relevant to the program
· Attentive to detail

Keywords: Admissions Specialist, Recovery Services, Substance Use Disorder, Mental Health, Admissions Process, Customer Service.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Southeast Missouri Behavioral Health is a Smoke and Tobacco Free Workplace.