Job Description:

Job Title: Admissions Specialist

Location: Saint Louis, Missouri

Department: Recovery services
Employment Type: Full-time

Job Summary:

As an Admissions Specialist, you will play a pivotal role in managing the admissions process, maintaining program census, and facilitating effective communication between clients, referral sources, and our clinical team. Your responsibilities will include responding to new referrals, maintaining waiting lists, completing admissions documentation, coordinating with the billing department, and providing administrative support to our clinical staff.

Key Responsibilities:

Respond promptly to new referrals, documenting thoroughly

Maintain accurate waiting lists per regulatory standards

Foster positive relationships with referral sources, clients, and colleagues

Ensure program census aligns with service models across various treatment settings

Facilitate admissions screenings via phone or in-person

Complete comprehensive admissions documentation in electronic medical records

Coordinate insurance information and billing processes

Exhibit exceptional customer service, creating a welcoming environment

Provide administrative support to clinical staff as needed

Prioritize tasks, manage multiple responsibilities, and meet deadlines

Education and/or Experience Qualifications:

High School Diploma or General Equivalency Diploma

Additional Qualifications:

Excellent verbal and written communication skills

Adept at establishing rapport and creating a welcoming atmosphere

Ability to prioritize tasks and manage multiple responsibilities while meeting deadlines

Basic computer skills in Word & Excel

Knowledge of confidentiality laws related to treating mental health and substance use disorders

Extensive knowledge of policies, procedures, and regulations relevant to the program

Attentive to detail

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.