Greenville Health & Rehabilitation Center in Greenville, NC is seeking a dynamic and highly motivated Admissions Coordinator to join our growing team. This is a high-impact role with the opportunity to influence patient experiences, community partnerships, and long-term census development strategy.

We’re looking for someone who is not only passionate about customer service and patient advocacy, but also eager to take initiative, build relationships, and develop professionally in a fast-paced healthcare setting.

What We Offer

Competitive pay, commensurate with experience

Excellent health benefits (Medical, Dental, Vision)

401(k), Flexible Spending Account & other elective benefits

Paid Time Off (PTO)

Professional development and internal growth opportunities

What You’ll Do

Serve as the first point of contact for incoming patients and families, guiding them through the admissions journey with compassion, clarity, and professionalism.

Cultivate strong relationships with referral sources (hospital discharge planners, case managers, etc.) to support smooth transitions and grow census.

Coordinate pre-admission and admission processes with attention to accuracy, compliance, and timeliness.

Prepare rooms and coordinate with interdisciplinary teams to ensure readiness and excellence in first impressions.

Communicate with payers to verify coverage and secure authorization for services.

Maintain clear, professional communication with patients, families, and internal departments.

Monitor, track, and report on admissions data, trends, and service opportunities.

Champion our customer service culture and take ownership of service recovery initiatives.

Bachelor’s degree in healthcare administration, Marketing, Business, or related field strongly preferred

Minimum 1–2 years of experience in post-acute admissions, marketing, or patient relations in a healthcare setting

Understanding of Medicare/Medicaid, insurance verification, and hospital discharge processes

Excellent written and verbal communication skills

Confidence, professionalism, and strong emotional intelligence

Highly organized with the ability to manage multiple priorities with poise

Strong computer literacy, including Microsoft Office and CRM systems