Admit patients by receiving booking forms/OT lists Confirm physicians’ admitting privileges Interview patients Enter patient info into the pre-admissions database Liaise with insurance department to validate coverage and/or payment/copayment for scheduled patients Collaborate with insurance department to send claim forms for emergency admissions (network or non-network cases) Confirm co-payments and patient liability for excesses or insurance shortfalls Coordinate with non-insured emergency admissions for payments and securing signed undertaking letters Communicate queries or authorization needs from non-contracted insurances to RCM Maintain patient trackers to update management on financial status Pre-register all patients in Meditech Work with medical records department/bed manager to send midnight bed view (census) reports for occupancy tracking Ensure financial coverage and co-payment are confirmed before discharge to avoid loss Confirm patient demographics in Meditech upon patient arrival Follow business process requirements for insurance form completion Collect payments (fees, insurance excess, co-payments) at admission and issue invoices/receipts Enter payments and manage Cash Drawer routine in Meditech; balance payments at end of shift Coordinate with bed manager/nurse managers for ward/room assignments and bed reallocations Escort patients or arrange escorts to assigned rooms or wards Comply with departmental and hospital policies and guidelines Participate in meetings as needed and contribute to department/hospital development Foster teamwork, positive attitudes, and high morale in the work environment Perform other duties as assigned by evolving departmental requirements Adhere to shift roster requirements to ensure coverage in admissions department Comply with all OSH and infection control policies, standards, and procedures Follow documented OSH procedures and instructions specific to the role Be familiar with emergency and evacuation procedures Notify on OSH hazards, incidents, near-misses, and assist with risk assessments and incident reporting Adhere to waste management procedures and policies Attend mandatory OSH/infection control training programs, mock drills, and awareness sessions Use appropriate personal protective equipment and follow safety protocols