Administrative Support Specialist CRSC Location: 610 Valley Health Plaza, Paramus NJ On-site / FT Salary: $49,000 - $52,000 2 Schedules: + Schedule 1: Sunday 9:00 am - 7:00 pm, Monday 9:00 am - 7:00 pm, Tuesday 9:00 am - 7:00 pm, Wednesday 10:00 am - 8:00 pm. + Schedule 2: Wednesday 8:00 am - 6:00 pm, Thursday 9:00 am - 7:00 pm, Friday 9:00 am - 7:00 pm, Saturday 9:00 am - 7:00 pm. What We Offer: + Health, Dental and Vision + Generous Vacation, Personal, and Sick Time + Union Benefits + Competitive Hourly Wages and Premium Holiday Compensation + 401K Plan and Tuition Reimbursement + Employee Discount and Rewards Program + Life & AD&D insurance; STD & LTD coverage Note: That's not all! We have even more benefits available. Our recruiting team will provide you with more information as you continue with your interview process. Benefit eligibility is based on the specific requirements and criteria of each plan. Job Summary: As an Administrative Support Specialist, you will serve as a member of a multidisciplinary team that will provide services in the Crisis Receiving and Stabilization Center (CRSC) to adults 18+ experiencing a behavioral health crisis. In this role, you will provide administrative and clerical support to management and staff, while also connecting our clients to services that will help them with their mental health crises, stabilization, and recovery journey. Additionally, you will gain operational knowledge of a Non-profit and a Certified Community Behavioral Health Clinic in your work with our various departments, prescribers, mental health, and substance use providers. What You Will Do: + Provide administrative and clerical support to management and staff and clients, which may include but not limited to: typing, record keeping maintenance (i.e. program, client charts), filing, data collection, billing preparation, insurance verifications, processing incoming referrals, report preparation, consumer contact log tracking and reporting, opening and closing/pulling client charts, data entry and storage, and receives, stamps, sorts and routes distributing mail, etc.) + Great and direct clients/patients, salespersons and visitors appropriately and professionally + Verify, review, and update demographic and insurance information in the agency electronic health record + Has and/or develop general knowledge of all insurance benefits and coverage, as well as Patient Verification Systems - Evolv NX, MyAbility, Navinet, NJMMIS is a plus. + Verify insurance benefits and eligibility. + Upload benefits in the agency Electronic Health Record + Collect payment at the time of service and/or collect past balances from the client, virtually or in-person. + Answer the telephone and provide routine information. Assist clients (over the phone and in-person) by communicating in a positive, friendly and professional manner. + Schedule appointments, conduct appointment confirmations/reminders. + Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization What We Are Looking For: + High School diploma (HSD) or General Education Degree (GED) + 6 months to three (3) years administrative/billing/medical office experience + Valid Driver's license required and must be insurable by agency's automobile insurance. Don't believe you meet all the preferred requirements? Apply anyway! Studies have shown thatwomen, communities of color, and historically underrepresentedindividuals are less likely to apply to jobs unless they meet all the qualifications. At CarePlus NJ Inc, we are committed to building a workforce that is representative of all members of our community. Who Are We? CarePlus New Jersey has been-and continues to be-a leader in mental health and a pioneer in integrated care in Northern New Jersey for more than 45 years. CarePlus strives for excellence in mental health, addiction recovery, and community-based services. Our goal is to offer affordable, accessible, and holistic-centered care that empowers individuals to reach their full potential and enhance their quality of life. CPNJ embraces a culture of diversity and inclusion in all of its policies and procedures. Care Plus follows Title VII of the Civil Rights Act of 1964, et seq and NJ Law Against Discrimination. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by Federal and State laws.