Administrative Support Assistant 2 - Waterloo Juvenile Office Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5064866) Apply  Administrative Support Assistant 2 - Waterloo Juvenile Office Salary $35,963.20 - $52,353.60 Annually Location Waterloo - 50703 - Black Hawk County, IA Job Type Full-time Job Number 26-00563 Agency 428 Department of Inspections, Appeals & Licensing - Public Defender Opening Date 09/02/2025 Closing Date 9/12/2025 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Jeff Wright; 515-218-1365 + Description + Questions Job Description Do you enjoy helping others and want to make a significant impact in what you do? If yes, look no further! The Iowa State Public Defender’s Office is seeking a highly motivated, skilled, and enthusiastic Administrative Support Assistant 2 to provide clerical support in our Waterloo Juvenile office located in Black Hawk County, Iowa. Who We Are The mission of the Office of the State Public Defender is to ensure that all indigent persons in Iowa are provided high quality legal representation in criminal, juvenile, and other eligible proceedings in the most efficient and fiscally responsible manner. What You’ll Do As an Administrative Support Assistant 2 in this position, you will: + Receive and direct phone calls from Public Defender clients, court administrative staff, and attorneys. Answer routine questions from clients and client family members concerning court dates, status of the case, explain court orders and other legal documents they have received. + Process incoming and outgoing mail. Review and identify correspondence of a sensitive or important nature and take appropriate action. + Calendar coordination that includes scheduling meetings and making appointments for attorneys and investigators. + Prepare and proof forms and correspondence of a legal nature such as letters, orders, affidavits, motions, and briefs for accuracy, grammar, spelling, and sentence structure. + Accurately maintain legal case files, log data from court orders into case management system for the precise and effective reporting, recording, storage, retrieval and use of case data. + Access Iowa Courts Online to verify court dates and case information. + Proficiently use EDMS (Iowa Court’s Electronic Data Management System) to file legal documents with courts and to collect, download, and categorize electronic discovery, including audio, video, and written materials from multiple sources, to be utilized in the analysis of criminal matters. + Assist staff with general software functionality when requested, such as Microsoft Office suites and other Google-based systems. + Complete other assignments at the direction of the Public Defender Supervisor. What We’re Seeking The successful candidate for this fast-paced position is a motivated, organized, and a detail-focused individual. Applicants should have a proven track record of completing tasks on a strict deadline, experience working with diverse populations, and work well in a team environment. Desired skills and abilities include: + Strong written and verbal communication skills. + Good computer skills – preference given to those with experience in Google Workspace, Microsoft Office, databases, spreadsheets, and legal case management systems. + Customer-centric attitude and demeanor. + Displays high standards of professional and ethical conduct. + Good people skills – this position requires regular contact with Public Defender clients, clerks, judges, county attorneys and service providers, good people skills are necessary. + Legal experience desired. What We Offer When you join the SPD, you become a part of a strong team culture that is committed to serving the community. In addition to providing a respect for work-life balance, we have a competitive total compensation package for all of our full-time employees, including: + Robust benefits, including excellent health, dental, life and vision insurance. + Generous paid time off, including vacation, paid holidays, and sick leave accrual. + On the job training by dedicated, experienced professionals. + Opportunities for professional development. + Flexible Spending Accounts for medical and dependent care. + Iowa Public Employee Retirement System (IPERS) Retirement Package. + Retirement Investors Club (Employer Sponsored Retirement Plan). + Employee Assistance Program for support when you need it most. + Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more) + Access to an on-site employee fitness center (6200 Park Avenue location only). For additional information on benefits click here (https://das.iowa.gov/media/3766/download?inline=) . Embark on a rewarding career dedicated to public service and make a difference with us! Minimum Qualification Requirements Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: + One year of full-time work experience in general office, clerical, data entry/processing, or related work. + A total of one year of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience. + Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1. For more information click on thislink to view the job description (https://das.iowa.gov/media/4905/download?inline=) Additional Qualification Requirements Within a period of time after hire, as determined by the appointing authority, employees in this classmaybe required to type at least 40 WPM net as demonstrated by the completion of a typing examination. 01 Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa. + Yes - I understand and agree. + No 02 PLEASE READ CAREFULLY Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq? + No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq + Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq 03 Do you have one year of full-time work experience in clerical or a closely related work area? + Yes + No 04 How many months of COMBINED post high school course work in an accredited secretarial, business, or closely related curriculum AND full-time clerical work experience do you have? + No full-time clerical work experience and specified education to a combined total of less than six months + Six months to less than one year of the combined clerical work experience AND specified education + One year or more of the combined full-time clerical work experience and specified education 05 Are you a current permanent State of Iowa executive branch employee? IF YES - Do you have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1? + I am a current permanent State of Iowa executive branch employee AND have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1 + I am NOT a current permanent State of Iowa executive branch employee + I am a current permanent State of Iowa executive branch employee BUT DO NOT have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1 Required Question Employer State of Iowa Agency 428 Department of Inspections, Appeals & Licensing - Public Defender Address 6200 Park Avenue; Suite 1 Des Moines, Iowa, 50321 Website https://spd.iowa.gov/ Apply Please verify your email addressVerify Email