Administrative Support Assistant 1
Iowa Department of Administrative Services
Administrative Support Assistant 1
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Administrative Support Assistant 1
Salary
$33,113.60 - $47,694.40 Annually
Location
Davenport - 52801 - Scott County, IA
Job Type
Full-time
Job Number
26-00617
Agency
400 Health & Human Services - Community Access Eligibility
Division
Health and Human Services - Community Access Eligibility
Opening Date
09/12/2025
Closing Date
9/22/2025 11:59 PM Central
LinkedIn Tag
#LI-POST
Point of Contact
Melissa Nation - melissa.nation@hhs.iowa.gov
+ Description
+ Benefits
+ Questions
Job Description
The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Eligibility Determinations is seeking an Administrative Support Assistant 1 to join our team!
This position supports the Community Access and Eligibility Division by providing a variety of administrative support duties.
The Administrative Support Assistant 1 will prepare correspondence necessary from written or individual instruction; process incoming which includes opening, sorting, date stamping, imaging, indexing, distributing, and narrating on computer records; process outgoing mail. This position is responsible for acquisition of office supplies and forms; maintains the fixed asset inventory; assists in the training of other clerical personnel; provides limited PC support and coordinates equipment maintenance; maintains paper documents and filing system; and shreds documents as appropriate.
The Administrative Support Assistant 1 will perform administrative duties according to agency policies and procedures, so that office personnel needs are met.
This position will be expected to back up other clerical staff when requested to do so; assign clerical work; instruct and assist other clerks; inform clerks of new or revised policies and procedures; provide supervisory assistance in ensuring clerical work is coded and classified correctly and is mathematically correct, as well as other general administrative duties. The ideal candidate will have knowledge of operating photocopy machines, calculators, and other standard office equipment.
Other duties as assigned by supervisor are completed accurately and within time frames designated. Travel to other offices as directed. Will participate in scheduled staff meetings and trainings.
Benefits
Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:
+ Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
+ Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
+ Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
+ Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
+ Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
+ Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
+ Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.
For additional information on benefits click here.
Click here to see how we compare with other employers or offers by using our Total Compensation Calculator.
Background Checks
Applicants will be required to complete a background check to be considered for this position.
The State of Iowa is an EEO/AA Employer
HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).
Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify
Minimum Qualification Requirements
No specific education or work experience required.
For more information click on this link to view the job description (https://das.iowa.gov/media/4904/download?inline=)
Additional Qualification Requirements
Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.
Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
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Do you understand that the information provided on your application and resume must be truthful, honest, and accurate to the best of your knowledge? Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
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State of Iowa
Website
hhs.iowa.gov
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