**Duration: 12+ Months** Locations: 2818 S Main St, Concord, NC 28027(Kannapolis Op Center) or 182 Talbert Rd, Mooresville, NC 28117 (Mooresville Op Center) Mobility: Hybrid---3 days in office and 2 days at home after training is completed and worker proves they can work alone. Training will be done in office. Preferred hours: 6:00am-2:30pm **Any experience with SAP or Maximo would be great.** **Job Description** + This position is responsible for providing work management support for Distribution, Customer Experience & Services, while working within the parameters of established processes and standards. + This position may also be utilized to provide basic administrative support to multiple managers and serves in a non-exempt capacity. + This position is accountable for providing accurate and timely work results which support safety, reliability, storm restoration, and cost management while providing quality customer service. **Additional Preferred Qualifications** + Demonstrates excellent customer skills + Exhibits flexibility and dependability during normal work schedule and emergency storm restoration + Collaborates effectively in a team environment + Demonstrates knowledge of Microsoft Office software + Possesses effective written and verbal communication and interpersonal skills + One to three years of providing customer service support + Effectively manages stressful situations **Education:** + High School Diploma/GED **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.