Job Description

Job Title: Administrative Officer - Temporary Assignment (Until December 2025)
Location: Sheffield Combined Court, The Law Courts, 50 West Bar, Sheffield, SYK S3 8PH
Pay Rate: £12.36 per hour
Department: Her Majesty's Courts and Tribunals Service (HMCTS)
Contract Type: Temporary (until December 2025)
Hours: Full-time

Join the Justice System and Make a Real Difference

Are you an organised, proactive individual with excellent customer service and administration skills? HMCTS is looking for dedicated Administrative Officers to support the smooth running of courts and tribunals. This is a fantastic opportunity to contribute to public service in a meaningful role, while gaining experience in a highly respected government organisation.

About the Role

As an Administrative Officer, you'll play a vital role in progressing cases through the courts and supporting essential functions within HMCTS. You'll be part of a flexible, collaborative team working to improve services using Lean principles and continuous improvement tools.

While based at Sheffield Combined Court, there may be occasional requirements to assist at nearby HMCTS locations.

Key Responsibilities

Administration & Casework:

Prepare and manage case files, court/tribunal documents, and correspondence

Input and update data using in-house systems

Organise meetings and hearing logistics

Handle post, photocopying, and filing

Customer Service & Communication:

Assist court users, judiciary, and legal professionals in person, by phone, and in writing

Offer helpful, prompt, and polite service at all times

Support the scheduling and progression of hearings

Operations & Process Support:

Clerk hearings and tribunals

Handle payments, court documents, and warrant processing

Use Lean techniques to solve problems and improve team processes

Participate in team meetings and contribute to small projects

Verification & Accuracy:

Check records, reports, results, and legal documents

Process calculations and financial information

Ensure quality and compliance of administrative output

What We're Looking For

5 GCSEs (A*-C) or equivalent OR NVQ Level 2 in Business Administration

Previous admin or office-based experience

Strong IT skills and ability to use data systems

Excellent attention to detail and organisational ability

Confident communicator with good interpersonal skills

Adaptability, reliability, and a commitment to public service

Why Join HMCTS?

As part of the Operational Delivery Profession, you'll be joining a nationwide network of public service professionals. You'll benefit from ongoing training, professional development, and the chance to support justice and fairness in your community every day.

Apply now to begin your career in public service at Sheffield Combined Court.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.