Role: Administrative Officer

Salary: £23,151.50 per annum (pro-rata)

Location: Birmingham

Permanent:  Permanent - Part-Time – 18.5 to 22.5 hours a week 

The hours are anything between 18.5 hours and 22.5 hours a week made up of days from Monday to Friday, we are flexible on the hours as long as they are made up from 9am to 5pm. There may also be the opportunity to work extra Casual hours according to the needs of the service.

Vulnerable children in the UK need your help. 

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK. Last year, we helped more than 687,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive. 

Why Action for Children? 

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives. 

A bit about the role 

Action for Children deliver the Young Carers Service in Birmingham. Young carers have a caring responsibility for a parent, sibling or other family member.  We offer group support (face to face and digitally) youth group sessions, training, holidays activities and 1:1 support to children, young people and families. We work with children and young people from the ages of 5 to 18 years.

We support children, young people and families in schools, their homes or in the community and offer them additional guidance so that they are able to manage daily tasks more effectively at home.

During the holidays we offer fun activities for children and young people. We also offer family events where parents and carers can meet each other and share their experiences.

You will be predominantly responsible for providing excellent administrative support by providing a first-class administrative service to colleagues and service users.

What you will be doing:

Working to a high standard, on administrative tasks that support the team.Providing a smooth-running service that is busy and evolving by working collaboratively in a team. Handling telephone enquiriesGiving a warm and welcoming disposition as first point of contact to colleagues, parents, and professionals.

You will need: 

Business Administration S/NVQ Level 2 or equivalent qualification.Confidence in the of use of MS Excel, Word, and Outlook.Ability to work within a diverse team environment and work independently with initiative.To be able to communicate effectively both written and verbally to a range of different people.To take responsibility for a project or task and deliver within agreed timescales.To manage and prioritise your own workload within agreed deadlines.Proactive with the ability to work remotely on your own.Attention to detail - this is essential.Flexibility in working hours 

Good to know. 

Please note we are unable to offer visa sponsorship for this role.

Application Process 

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration. 

Talent Pool 

We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't. 

Contact: Sarah Manderfield or email us at recruitmentservice@actionforchildren.org.uk quoting reference 11742

Diversity, equality, and inclusion 

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. 

Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles. 

Don't meet every single requirement? 

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family. 

Want to know more about Action for Children? 

Find us on X, LinkedIn, Facebook or YouTube to get to know us better. 

Job Description

See below for further information about working with us:

 

Action for Children Employee Benefits

AfC Commitment Statement

Action for Children - Driven by Love