Who We Are:

Founded in Brockton, MA in 1975, BAMSI is a 501(c)3 nonprofit organization “bringing people and services together.” Over the years, we have become one of the most trusted organizations working with children, families, individuals, and seniors to enrich their lives. At its core, BAMSI is about building connections with people and services. Each year, our organization impacts the lives of more than 50,000 individuals. BAMSI’s mission is to meet each person where they are so they can learn, grow, and thrive. BAMSI is committed to Diversity, Equity, Inclusion, Justice, and Accessibility; to creating a holistic system of care; and to abolishing the stigmas surrounding mental illness, disability, and addiction.

 

Why BAMSI:

With a mission-driven culture, no matter which department - our work matters. Hear what some of our employees have to say about their career journey with BAMSI.

Meet, Jamie!

 

What We Offer:

Time Off - 4 weeks combined vacation, personal and cultural holiday12 paid holidays2 weeks Sick TimeHighly Specialized Paid Trainings including opportunity to earn CEUsHSA and Competitive Benefit Package403B plan with discretionary matchWellness ActivitiesEmployee Assistance ProgramCareer Development Opportunities

 

What You'll Do:

The Administrative Manager plays a central leadership role in overseeing the daily administrative operations of a dynamic human services organization. Reporting to the Director of Administrative Support and supporting the President & CEO, this position supervises a team of three administrative professionals, ensures seamless office operations, manages high-level projects, and serves as a key liaison to the Board of Directors. This role also oversees event logistics, project workflows, and safety coordination including acting as Fire Warden for the Brockton office.

 

Supervisory Responsibilities:

Supervise and coach a team of three administrative professionals, fostering high performance, accountability, and continuous growth.Provide regular performance feedback, identify development needs, and ensure appropriate workload distribution.Coordinate administrative coverage across departments and maintain scheduling for front desk coverage.

 

Key Responsibilities:

 

Executive & Board Support

Provide comprehensive administrative support to the President & CEO, including managing a complex calendar, email inbox, and communications.With the direction of EVP of Strategy serve as liaison to the Board of Directors: schedule meetings, prepare and distribute agendas and minutes, maintain bylaws, policies, and onboarding documents.Ensure timely and accurate submission of state and federal filings and official correspondences.

 

Project Management

Lead cross-functional administrative projects from planning through execution, ensuring milestones, resources, and follow-ups are well-managed.Track and communicate the progress of key projects, action items, and organizational initiatives across departments.

 

Event Planning & Logistics

Coordinate logistics for organizational events, board and committee meetings, trainings, and special gatherings.Delegate the management of event communications, tech setup, materials preparation, catering, and onsite support to ensure a seamless experience for participants.Organize and minutes the executive team meeting, Quality Council, and Roundtable.

 

Administrative Operations

Oversee administrative support services for executive and senior leadership, ensuring consistent service delivery and responsiveness.Support process improvements in administrative operations, identifying ways to streamline workflows and enhance service delivery.Supports the EVP Strategy and Development in projects/committees/initiatives by conducting research, data entry, creating spreadsheet and collateral. 

 

Office Safety & Facilities Coordination

Serve as the designated Fire Warden for the Brockton office, ensuring compliance with all safety protocols and coordinating emergency procedures.Monitor physical office safety needs, respond to minor facility concerns, and escalate issues as needed.Collaborate with Facilities and HR to uphold safety standards, manage drills, and promote a secure working environment.

 

 

What You Bring:

Bachelor’s Degree preferred; equivalent experience considered.Minimum 5 years of experience supporting C-level executives, with 2+ years in a supervisory or team leadership capacity.Prior experience in a human services or nonprofit environment strongly preferred.

 

Key Competencies & Skills

Leadership & People Management: Proven ability to supervise, coach, and motivate staff; sets clear expectations and fosters a collaborative team culture.Project & Time Management: Skilled in organizing complex tasks and projects across multiple departments and stakeholders.Event Logistics: Capable of planning and executing in-person meetings and events with attention to detail and strong follow-through.Communication: Excellent written and verbal communication skills with the ability to engage professionally at all levels of the organization.Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual meeting tools (Teams, Zoom).Adaptability & Initiative: Comfortable navigating change, prioritizing under pressure, and stepping up proactively to solve problems.Discretion & Confidentiality: Maintains the highest level of integrity in handling sensitive information.

 

Work Environment & Culture

 

As part of BAMSI’s core administration, the Administrative Manager plays a key role in ensuring smooth internal operations and reinforcing a culture of excellence and care. The position is based full-time at the Brockton headquarters and serves as a visible, trusted resource across departments