ADMINISTRATIVE COORDINATOR 2
Louisiana Department of State Civil Service
ADMINISTRATIVE COORDINATOR 2
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ADMINISTRATIVE COORDINATOR 2
Salary
$2,085.00 - $3,572.00 Monthly
Location
Alexandria, LA
Job Type
Classified
Job Number
211499
Department
LDH- Central Louisiana Human Services District
Opening Date
08/06/2025
Closing Date
8/13/2025 11:59 PM Central
+ Description
+ Benefits
+ Questions
About this Job
Why work for CLHSD?
Vision:CLHSD excels at making lives better.
Mission: to increase public awareness of and to provide access for individuals with behavioral health and developmental disabilities.
Philosophy: to integrate community-based services while promoting wellness, recovery, and independence through education and choice of a broad range of programmatic and community resources.
We’re seeking an Administrative Coordinator 2 to serve as the first point of contact at the agency, creating a welcoming environment for clients, patients, and visitors and providing administrative support that keeps our front office running smoothly.
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:
Selected Core Competencies:
+ Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
+ Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
+ Using Data: The ability to use relevant and valid data to inform a recommendation for action.
Selected Preferred Competencies:
+ Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
+ Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
+ Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.
Minimum Qualifications
One year of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168050) .
Job Duties and Other Information
Job Duties:
+ Maintains a person-centered, recovery orientation to clients regarding their appointments, attentive to client engagement and readiness to service.
+ Determines the appropriate clinical staff to bring urgent life-threatening situations to the attention of and assures that assistance is initiated.
+ Answers all incoming calls to the center/clinic within three rings, determines disposition.
+ Enters income verification into the electronic record system upon return receipt from the client to ensure guarantor information.
+ Completes Medicaid Applications with clients needing to apply.
+ Maintains a person-centered, recovery orientation to clients regarding their appointments, attentive to client engagement and readiness to serve when answering the Centralized Scheduling telephone, main clinic line, or greeting clients as they come in.
+ Manages service appointment scheduling in a manner that assures that clients have timely access to needed services, and in keeping with clients' needs and preferences.
+ Manages service appointment scheduling in a manner that assures that direct service providers' available time slots are filled promptly and according to standards.
+ Codes - cancelled/ missed /attended appointments in the scheduling program. Interfaces with clinic receptionists/support staff for proper data entry and maintenance of the clinic schedule
Position-Specific Details:
Appointment Type: This position may be filled by a probationary appointment.
Location: This vacancy is located at the Central Louisiana Human Services District's Caring Choices Clinic.
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Shawanda.Gordon@clahsd.org
Central Louisiana Human Services District
5411 Coliseum Blvd.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave– Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
+ New Year's Day
+ Martin Luther King, Jr. Day,
+ Mardi Gras,
+ Good Friday,
+ Memorial Day,
+ Independence Day,
+ Labor Day,
+ Veteran's Day,
+ Thanksgiving Day and Christmas Day.
***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system
+ Teacher's Retirement System of Louisiana (www.trsl.org),
+ Louisiana School Employees Retirement System (www.lsers.net), among others
01
FC: Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided. 1= I have no experience and/or am uncomfortable focusing on customers 2= I have limited experience or require assistance to focus on customers 3= I can focus on customers 4= I can focus on customers and help others improve their ability to focus on customers
02
FC: Explain your rating by providing specific and relevant examples in the box below.
03
MT: Rate your ability to manage time based on our definition: The ability to control your time to increase effectiveness, efficiency, or productivity. 1= I have no experience and/or am uncomfortable managing time. 2= I have limited experience or require assistance to manage time 3= I can manage time 4= I can manage time and help others improve their ability to manage time
04
MT: Explain your rating by providing specific and relevant examples in the box below.
05
UD: Rate your ability to use data based on our definition: The ability to use relevant and valid data to inform a recommendation for action. 1= I have no experience and/or am uncomfortable using data 2= I have limited experience or require assistance to use data 3= I can use data 4= I can use data and help others improve their ability to use data
06
UD: Explain your rating by providing specific and relevant examples in the box below.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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