ADMINISTRATIVE COORDINATOR 1/2/3 Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5033881) Apply  ADMINISTRATIVE COORDINATOR 1/2/3 Salary Depends on Qualifications Location New Orleans, LA Job Type Classified Job Number 211549AC3CSE8625HS Department DCFS-Department of Children and Family Services Opening Date 08/07/2025 Closing Date 8/13/2025 11:59 PM Central + Description + Benefits + Questions About this Job Department MISSION DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters. Department VISION We care for the well-being and safety of Louisiana's people. Department VALUES Treating all people with dignity, compassion and respect, while providing services with integrity. This vacancy is located in the Orleans Region in the Child Support Enforcement Office in New Orleans, LA. At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity. We’re looking for anAdministrative Coordinator to serve as the first point of contact at the agency in our Child Support Enforcement Office in New Orleans, LA, creating a welcoming environment for clients and visitors and providing administrative support that keeps our front office running smoothly. AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES: SELECTED CORE COMPETENCIES: + Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas. + Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions. + Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws. SELECTED PREFERRED COMPETENCIES: + Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources. + Demonstrating Initiative: The ability to assess information and take action independently to help the organization achieve its goals. + Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization. + Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity. + Thinking Critically: The ability to generate ideas, manipulate ideas, and make unconventional connections to develop original approaches. + Valuing Diversity: The ability to develop an awareness of DEIBA challenges and craft personal plans that contribute to improving organizational cultures and environments. If you're compassionate, organized, and thrive in a people-centered environment, this could be the opportunity for you! Minimum Qualifications No experience or training is required. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168040) . Job Duties and Other Information Job Duties: This is a clerical position requiring independent and discretionary judgement. This position performs as an Administrative Coordinator providing high qualify, timely, and accurate assistance to professional staff in the Child Support Enforcement Regional Office which serves four (4) parishes including Orleans, Jefferson, St. Bernard, and Plaquemines. Incumbent must perform a wide variety of duties and is critical to the smooth operation of the office and child support program. In this position, you will be responsible for duties such as: + Schedule bi-weekly appointments for the intake unit + Ensures that each customer has an application and any other documents needed + Inputs all applications that come in by customer or mail into the office's computerized Non-Assistance Log + Facilitates the return of fees if not required by contacting customer to pick it up or returning by mail + Forwards cleared applications to the appropriate analyst + Provides clerical support to the intake unit + Performs duties in common with other office support staff + Processes mail including sorting, researching, and distributing to ensure accurate delivery to appropriate staff throughout the district office + Serves as backup to the local office's Safety Coordinator + Performs other duties as assigned for the smooth operation of the Department Position-Specific Details: Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee. Works Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts. Career Progression: This position participates in a Career Progression Group (CPG) and may be filled as an Administrative Coordinator 1, 2, or 3. The level at which the vacancy is filled will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series. The actual starting salary depends on the education and experience of the selected applicant. DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer (SAME) for People with Disabilities" that supports the recruitment, hiring, and retention of individuals with disabilities. How To Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete and electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. *Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Contact Information: For additional information about this vacancy, please contact: Hannah Sinagra DCFS Human Resources Hannah.Sinagra.DCFS@LA.Gov Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave– Up to six weeks paid parental leave More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave – State employees receive the following paid holidays each year: + New Year's Day + Martin Luther King, Jr. Day, + Mardi Gras, + Good Friday, + Memorial Day, + Independence Day, + Labor Day, + Veteran's Day, + Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): + Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system + Teacher's Retirement System of Louisiana (www.trsl.org), + Louisiana School Employees Retirement System (www.lsers.net), among others 01 CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas. + 1= I have no experience and/or am uncomfortable communicating effectively + 2= I have limited experience or require assistance to communicate effectively + 3= I can communicate effectively + 4= I can communicate effectively and help others improve their communication 02 CE: Explain your rating by providing specific and relevant examples in the box below. 03 DA: Rate your ability to demonstrate accountability based on our definition: The ability to accept ownership for your actions, behaviors, performance, and decisions. + 1= I have no experience and/or am uncomfortable demonstrating accountability + 2= I have limited experience or require assistance to demonstrate accountability + 3= I can demonstrate accountability + 4= I can demonstrate accountability and help others improve their ability to demonstrate accountability 04 DA: Explain your rating by providing specific and relevant examples in the box below. 05 DPf: Rate your ability to display professionalism based on our definition: The ability to recognize how your actions impact the perceptions of both you and your organization. + 1= I have no experience and/or am uncomfortable displaying professionalism + 2= I have limited experience or require assistance to display professionalism + 3= I can display professionalism + 4= I can display professionalism and help others improve their ability to display professionalism 06 DPf: Explain your rating by providing specific and relevant examples in the box below. 07 FPP: Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws. + 1= I have no experience and/or am uncomfortable following policies and procedures + 2= I have limited experience or require assistance to follow policies and procedures + 3= I can follow policies and procedures + 4= I can follow policies and procedures and help others improve their ability to follow policies and procedures 08 FPP: Explain your rating by providing specific and relevant examples in the box below. 09 MT: Rate your ability to manage time based on our definition: The ability to control your time to increase effectiveness, efficiency, or productivity. + 1= I have no experience and/or am uncomfortable managing time. + 2= I have limited experience or require assistance to manage time + 3= I can manage time + 4= I can manage time and help others improve their ability to manage time 10 MT: Explain your rating by providing specific and relevant examples in the box below. Required Question Employer State of Louisiana Address For agency contact information, please refer to the supplemental information above. Louisiana State Civil Service, Louisiana, 70802 Phone (866) 783-5462 Website http://agency.governmentjobs.com/louisiana/default.cfm Apply Please verify your email addressVerify Email