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Position Summary:

The Administrative Assistant - Sales works as part of a Team and provides accurate, timely, and comprehensive support to the Customer Relationship Manager to include administrative assistance, social media support, and customer service. Based at the Corporate Office, they will exercise a high level of common sense and good judgment, exhibit superior prioritization skills, and will perform all job responsibilities while maintaining trust and confidentiality with sensitive information.

Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!

Health Insurance – Premiums as low as $6 for full time employees! Dental insurance and Vision Insurance Company Provided Life insurance, Short-term and Long-Term disability 401(k) plan with company match Paid time off and 10 paid holidays Tuition Reimbursement for employees and Scholarships and grant for employee’s children Discounts on our products and services Work uniform and, boot and prescriptions safety glasses allowance Paid Training at our State-of-the-art institute Opportunity for growth!

Essential Functions:

Manages and distributes customer inquiries obtained via social media outlets. Assist in customer outreach through the Manage the Move process. Sends, processes, and distributes mail each day within the Customer Relationship Center. Maintains various files. Provides management with word processing and spreadsheet assistance. Perform computer-related input and other clerical tasks. Manages and distributes time sensitive customer inquiries. Produces various reports and participates in special projects as requested.

Other Tasks:

Performs other work-related duties as assigned.

Education:

 A high school diploma or equivalent is required.  College courses in business preferred.

Contacts: 

There is frequent communication with Customer Relationship Manager and staff along with other departments.

Experience:

Experience with MS Office, social media platforms, and high level of technical aptitude.

Equipment Used:

Equipment used in this position includes a telephone, computer, and other standard office equipment.

Daily Functions:

Many assignments are routine and specific and are performed under general supervision. Challenges or issues are brought to the individual supervisor for resolution or instruction. The ability to organize, prioritize, anticipate needs, and meet deadlines is critically important in this position.

Safety Considerations:

Safety considerations relate to proper ergonomics in an office setting including appropriate workstation and computer terminal setup. Safe and appropriate use of all electronic equipment is expected.

Other Attributes Required:

Time management and organizational skills Integrity Good customer and employee relations skills – on the telephone and in person Tact, discretion and good judgement Professional appearance Ability to work independently, prioritize assignments, and get along well with others Good command of the English language – spelling, grammar, punctuation Constant communication involving active listening skills and speaking

Work Environment:

 Work is generally performed in an office setting with controlled temperature and lighting.

Physical Requirements Analysis:

Frequent sitting, standing, walking Ability to climb and descend stairs Frequent focusing of eyes on typed and handwritten documents and computer screens Frequent use of fingers to write, type, and handle mail and other paperwork

Weight or Force Moved:

There is seldom a need to lift or move objects weighing more than 10 – 15 pounds.  Assistance is available for lifting or moving heavy objects.