Employment Type:Full timeShift:Day Shift

Description:

Marycrest - Livonia, MI

Monday - Friday 9a - 5pm

POSITION PURPOSE

The primary purpose of your position is to perform administrative detail including record keeping, maintaining the switchboard, and follow-up functions to assist the Administrator/Executive Director/Designee in meeting the administrative needs of the community.  

ESSENTIAL FUNCTIONS

Know, understand, incorporate, and demonstrate the Mission, Vision, Values and Guiding Behaviors of Trinity Health and Trinity Senior Living Communities in behaviors, practices, and decisions.Consistently demonstrate (leads by example) Sanctuary Values to all internal and external customers (residents, visitors, volunteers, and associates.)  Create and maintain an atmosphere of warmth, propagating a calm environment throughout the community.Execute assignments in a culture that is shared and collaborative across all divisions within TSLC.Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the community to assure that administrative services and activities are properly maintained. Coordinate travel arrangements as necessary.Document scanning, filing of electronic files, and paper filing.Schedules appointments, processes mail, answers the switchboard. Ensure that the office is maintained in a clean and safe manner and that necessary equipment and supplies are maintained.Orders and manages supplies.Greets and directs visitors & family members.Schedules meetings, sets up room as needed, orders appropriate meals or snacks.Assist in preparing financial and statistical reports including census report.Assists department managers with various administrative functions, including copies, letters, preparing binders, etc.Attend and participate in scheduled training, in-service training, mandatory annual in-service training and educational classes as required/needed.Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the community policies and procedures.

MINIMUM QUALIFICATIONS

High School Diploma or equivalent.Previous experience as a receptionist or in a secretarial position preferred.Comprehensive to expert proficiency with Microsoft product suite (MS Word, Excel, Power Point, etc.); extensive knowledge and experience with electronic mail and calendaring system in PC LAN environment.  Ability to type with speed and accuracy.Ability to utilize and maintain standard office equipment, e.g., copier, printer, fax shredder, phone system, personnel computer, etc.Previous experience working in long-term care or with the geriatric population preferred.Must possess superior customer service skills and professionalism.Must possess outstanding verbal and written communication skills.Ability to adapt to ongoing change and work in a fast-paced, customer-driven environment.Possesses interpersonal and relationship building skills to work in a cross-functional team as well as the ability to work with residents based on their cognitive ability.Self-starter, highly motivated with a high productivity level.Possesses a high degree of personal accountability, responsibility and strong decision-making abilities.Must possess the ability to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization.Must be able to speak, read and write the English language in an understandable manner.Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.Must not pose a direct threat to the health or safety of other individuals in the work place.Must be able to cope with the mental and emotional stress of the position.Must meet the general health requirements set forth by the policies of this community, which include a medical and physical examination.May be required to work beyond normal working hours, on weekends and other positions temporarily when necessary and may be subject to call back during emergency conditions. May be required to work on shifts other than those which originally hired.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.