We are looking for a talented **Administrative Assistant** to join our team specializing in **Service** for our **Customer Service** in **Herten, Nordrhein-Westfalen, Germany.** **In this role, you will make an impact in the following ways:** + Create Customer Quotations, Orders, and Returns: Efficiently manage the creation and processing of customer quotations, orders, and returns. + Support Customer Claim Documentation: Assist in the documentation and processing of customer claims to ensure timely resolution. + Support Daily Business of Service Organization: Provide essential support to the daily operations of the service organization. + Accurate Financial Documentation: Prepare and submit documentation for payments to ensure vendors, suppliers, and other third parties are paid accurately and on time, maintaining good relationships. + Contribute to Business Improvement: Participate in business improvement assignments and projects to contribute to the team's success and drive continuous improvement. + Perform Routine Administrative Activities: Carry out other routine administrative activities as needed to ensure the department runs smoothly and efficiently, supporting overall organizational goals. **Qualifications** **Education/ Experience:** + Successfull performed Commercial Apprenticeship. + MS Office Knowledge. + ERP expierience (preffered Oracle). + English and German Language knowledge required. **Responsibilities** **To be successful in this role you will need the following:** + Communicates Effectively: Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences. + Customer Focus: Build strong customer relationships and deliver customer-centric solutions. + Ensures Accountability: Hold self and others accountable to meet commitments. + Plans and Aligns: Plan and prioritize work to meet commitments aligned with organizational goals. **Job** Service **Organization** Cummins Inc. **Role Category** Hybrid **Job Type** Office **ReqID** 2411442 **Relocation Package** No