Description We are looking for an Administrative Assistant to support a local program in Baltimore, Maryland. This long-term contract position involves providing administrative assistance to program staff and customers while also supporting front desk operations. The ideal candidate will have strong organizational skills and a customer-focused approach to efficiently handle clerical tasks and ensure smooth program operations. Responsibilities: • Assist customers in obtaining parking permits and ensure all documentation is complete and accurate. • Use computer systems to access and verify customer information, including addresses, within the iParq Management System. • Prepare and print address labels, assemble mailings, and handle outgoing correspondence efficiently. • Respond to customer inquiries over the phone and provide accurate information or escalate calls to the appropriate department. • Greet visitors and provide assistance to individuals seeking entry into the office. • Answer incoming calls, transfer them to relevant departments, and maintain a courteous demeanor. • Foster clear communication with colleagues, the public, and management to ensure operational efficiency. • Perform general clerical duties, such as filing, data entry, and organizing office materials. • Support front desk operations and assist in maintaining a welcoming environment for visitors. Requirements • High school diploma or equivalent required; additional education or training is preferred. • Minimum of two years of experience in an office or clerical role. • Proven ability to deliver excellent customer service and interact professionally with the public. • Basic to intermediate proficiency in using computers and software applications. • Strong organizational and multitasking skills to handle various administrative tasks. • Ability to follow instructions provided in written, oral, or diagram form. • Capacity to work independently or collaboratively within a team setting. • Physical ability to sit for extended periods, occasionally stand and walk, and lift light materials (10-20 pounds) as needed. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .